GG

Gabexplores G. one year ago • From Google

Rating

Excellent

Quick response to appointment and prescription same day

I have been a patient at this practice for a considerable time and have been satisfied with my care. I completed an online submission form and received a call the same day. After missing the initial call, a voicemail was left and I received an email confirming my appointment for the following Tuesday. The entire process took less than a week from my initial submission. The clinician who left the message was prompt in seeing me, verified that I had received the communications, and was approachable throughout. They were among the most attentive clinicians I have encountered at this practice. My appointment was scheduled for 9:55am and my prescription was sent to my chosen pharmacy on the same day. The consultation was comprehensive and the clinician took time to ensure I fully understood my care plan and felt comfortable before concluding the appointment. The experience never felt hurried. Five stars - whilst this practice may receive some negative feedback, the team members are genuinely dedicated and professional. I would encourage others not to be discouraged by critical reviews.

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