Edridge Road Community Health Centre
Reena S. 4 years ago • From Google
Excellent
Quick response to urgent dental pain on Friday
Called 111 at 8pm on a Friday evening due to dental discomfort. Within 30 minutes I had spoken to someone and been told a dental professional would contact me within 6 hours. The call came within 10 minutes and an appointment was arranged at the dental facility for 10.45pm. A follow-up call came 25 minutes later asking if I could attend sooner, which I was able to do. By 9.30pm I arrived at the facility and was seen immediately by the dentist without waiting. The clinician performed a very thorough examination, including X-rays, tooth and gum assessment and sensitivity evaluations that I hadn't experienced before. I received treatment for the sensitivity and a prescription for specialist toothpaste. The appointment included detailed explanation of the issue and considerable additional guidance. There was no sense of rushing and I was invited to return if needed. I was so satisfied that I asked about regular availability as I would like to continue with this dentist. The entire experience from initial call to being treated was completed within an hour and a half on a Friday night, which I found remarkable. The speed and quality of the service was impressive. I don't frequently use NHS services beyond occasional GP visits and had never used this service before, but I found myself very grateful for its existence and the staff who operate it. The experience left me feeling fortunate and appreciative of the healthcare provision available.
Emergency dental care provider. Exceptional service received, with no discomfort experienced during the initial phase of the treatment. The clinical team demonstrated excellent professionalism and..
Edridge Road Community Health Centre
Dave K.
I had an emergency appointment for the removal of a severely painful tooth. The dental professional was wonderful and, along with their assistant, made me feel comfortable and relaxed throughout the..
Edridge Road Community Health Centre
Meri A.
I was referred here for NHS emergency dental treatment and had considerable anxiety about visiting the dentist. However, the staff members were absolutely brilliant and demonstrated genuine care..
Edridge Road Community Health Centre
Martin L.
Was referred to this centre through an out-of-hours service for an urgent evening appointment. The service was exceptionally prompt. The team were very welcoming and successfully addressed my..
Edridge Road Community Health Centre
Renaldas G.
My daughter recently had a crown fitted and fillings placed on her primary teeth, and the service was excellent. Throughout the entire procedure, she remained completely comfortable and showed no..
Edridge Road Community Health Centre
London H.
Excellent emergency appointment. Everyone, and especially the healthcare professional I saw, was wonderful. Thank you so much.
Edridge Road Community Health Centre
Mandeep S.
I would give no stars if possible, but the system requires at least one. This practice has been very disappointing. My family member had a high fever that was not improving, so we contacted the..
Edridge Road Community Health Centre
Seb s.
The dental professional provided excellent care that was efficient, competent, and thorough. The appointment was handled swiftly with a professional approach throughout. Overall, it was a very..
Edridge Road Community Health Centre
Susan W.
The appointment booking system is incredibly frustrating—it seems harder to secure a slot than one might expect. The online queue system is problematic, as it disconnects unexpectedly. Waiting in..
Edridge Road Community Health Centre
ayoh s.
I'm extremely appreciative of this dental practice. The team demonstrates both kindness and professionalism in their approach.
Edridge Road Community Health Centre
Necho I.
I attended an appointment at my local practice. Although I was called in earlier than scheduled, I then experienced a significant wait before being seen. Following the examination, the clinician..
Edridge Road Community Health Centre
Mike M.
The female dental professional provided outstanding care. She performed a thorough cleaning of my tooth, explained the subsequent steps clearly, and applied a temporary filling. I am grateful for..
Edridge Road Community Health Centre
Brat C.
I appreciate the helpful staff members at the front desk and the dental professional who provided my care. I'm very grateful for the assistance from the telephone helpline service in arranging my..
Edridge Road Community Health Centre
John J.
The practice was clean and well-maintained. The staff were excellent and responsive, seeing patients promptly and addressing their concerns efficiently.
Edridge Road Community Health Centre
Dillan 0.
I had a wonderful experience attending an NHS Dental Emergency appointment recently. The entire team demonstrated professionalism and competence in their roles, and I felt very well cared for. It's..
Edridge Road Community Health Centre
SwaN #.
I contacted the health centre seeking emergency dental contact information or a transfer to the dental service. The staff member indicated they did not have a contact number available, despite the..
Edridge Road Community Health Centre
Shahmina S.
Was referred here from 111 NHS for an urgent appointment regarding a dental procedure. The reception staff were exceptionally pleasant and the clinical team were equally lovely! They provided..
Edridge Road Community Health Centre
Linda L.
Excellent support provided. Would suggest to others.
Edridge Road Community Health Centre
Rita E.
Always helpful. The reception team is lovely - courteous and friendly. The administrative staff always remember my voice on the phone and ask about my family, and the clinical team are very patient...
Edridge Road Community Health Centre
Queen.T f.
A member of the reception staff appears to be taking on clinical responsibilities, which raises concerns about patient safety. This practice seems problematic if you prioritise your health and that..
Edridge Road Community Health Centre
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