Mayford House Surgery

My initial appointments at this practice left me uncertain about whether I had made the right choice, however my subsequent visits have been of a high standard. The care I have received has been..

I consistently have positive experiences at this practice, with both doctor and nurse consultations that include timely result notifications. When I compare my care to what relatives receive..

Thank you for taking the time to positively comment on the services that you have received from the surgery.

The majority of staff at the practice were unhelpful, though one clinician stood out as genuinely attentive. This particular clinician listened carefully to my concerns, demonstrated empathy, and..

The healthcare professional was approachable, well-informed and took my worries seriously.

The quality of care varies depending on which healthcare provider is present.

Thank you for taking the time to positively comment on the services that you have received from the surgery.

Thank you for taking the time to positively comment on the services that you have received from the surgery.

Disappointing experience, felt that duty of care was not adequately demonstrated 😪

I received excellent service and departed the practice feeling very satisfied.

During a challenging period, I received compassionate support and attentive care that made a meaningful difference. The healthcare professional took time to hear my concerns, and I felt genuinely..

Disappointing and lacking in compassion. The practice does not appear to have the capacity or capability to provide adequate patient care.

I had an appointment with the physiotherapy service available at the practice yesterday and found them to be a valuable resource. The reception staff were particularly helpful in arranging a..

I requested an appointment after experiencing a significant respiratory infection. Within a couple of days, I was seen by a specialist nurse. A chest imaging scan was arranged and completed..

Knowledgeable, courteous and approachable. Demonstrated strong competence and worked efficiently throughout. An excellent experience from start to finish. Much appreciated.

The team here are approachable and work with good efficiency. They represent the NHS well.

The clinician was pleasant, patient and competent.

We have consistently enjoyed our time at this practice, having been a patient there for many years. The reception staff, clinical team, and pharmacy support have consistently demonstrated..

The practice provided a positive experience.

I have no complaints about the service offered by this practice. Emergency appointments on the day are consistently accessible. The team demonstrates professionalism and compassion, regularly going..