JJ

Jan J. 7 months ago • From Google

Rating

Excellent

Quick response when it really mattered

I wish to express my gratitude to the team at this practice for their ongoing support in helping me manage my wellbeing and enabling me to enjoy a fulfilling life. Over the course of many years, they have collaborated effectively with the hospital specialist team during a period when we recognise that coordination between services has presented challenges. Recently, they responded promptly to a matter that, whilst routine for them, held significant importance for me. The sense of mutual confidence between myself, the practice, and the hospital team is something that genuinely uplifts me during difficult moments. I recognise that not everyone may share this experience, which is precisely why I felt compelled to take the time to share my perspective. My sincere thanks go to all the dedicated and skilled professionals at this location.

Midway Surgery

7 months ago

Dear Jan, Thank you so much for taking the time to feedback to us your experience of our practice and the support and care you have received from both the practice and your oncology team. It is reassuring to hear that you had such a positive experiences and that you trust us with your care as the whole team take their duty of care to our patients incredibly seriously. We appreciate your lovely kind words so thank you once again. Best wishes Susan - Practice manager

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