Liberty Bridge Road Practice
2 years agoDw D. 2 years ago • From Google
Excellent
Quick responses and text result updates now
I attempted to revise my previous feedback but it was unintentionally removed. The practice has demonstrated notable improvements in its communication and responsiveness. The digital consultation system is now operational, clinical staff have been prompt in their replies, and test outcomes are being processed swiftly with results communicated through text notifications alongside appropriate follow-up care and medication arrangements. It appears my earlier concerns may have been acknowledged. The clinical nursing team has consistently demonstrated kindness and empathy throughout my interactions, and I would suggest that some medical practitioners could benefit from adopting similar interpersonal approaches. I appreciate the practice's commitment and hope the management team continues to monitor feedback and act on it constructively. :)
Liberty Bridge Road Practice
2 years agoDear Mrs Widiastuti. Thank you for taking the time to post your feedback. We welcome all feedback from our patients and use it as an opportunity to improve the service we provide. We are happy that you have seen an improvement and hopefully we will continue to provide a good service to our patients. Kind regards Management Team - Liberty Bridge Rd Practice
I have experienced considerable difficulties with this practice, including a situation where I felt my health was at serious risk due to how the reception team operates. The clinical staff are..
Liberty Bridge Road Practice
Iman A.
I had significant concerns about this practice over my time as a registered patient spanning several years, finding it difficult to obtain appointments or receive adequate attention during..
Liberty Bridge Road Practice
Glen M.
The reception team's approach has been disappointing; interactions have felt dismissive, calls go unanswered for extended periods, and there appear to be inconsistencies with standard procedures...
Liberty Bridge Road Practice
LR L.
The service provided at this practice has shown considerable improvement compared to previous visits from some time back.
Liberty Bridge Road Practice
Vanessa A.
I would recommend considering alternative healthcare providers for your medical care needs. I had a disappointing experience with one of the practitioners at this practice.
Liberty Bridge Road Practice
Marianna S.
My time at this GP surgery has been extremely disappointing. Managing referrals for my child has proven to be an ongoing struggle, with the surgery appearing to misplace or overlook referrals that..
Liberty Bridge Road Practice
Brodie A.
I enquired about registering at the practice after receiving a helpful response during my initial contact. Since my location falls slightly outside their standard catchment area, though only a short..
Liberty Bridge Road Practice
Zaza q.
The service quality fell short of expectations. The reception staff came across as dismissive and unhelpful. I would not suggest this practice to others.
Liberty Bridge Road Practice
Francesca W.
Each visit to this practice has been disappointing. The reception staff seem reluctant to assist and make their lack of enthusiasm quite apparent. As the initial point of contact, they fail to..
Liberty Bridge Road Practice
April A.
The reception staff have repeatedly directed me to obtain administrative assistance without providing clear guidance on how to proceed. I feel let down by the overall service experience.
Liberty Bridge Road Practice
Kshitij D.
I had one of the best experiences with a blood test and body checkup this week. The healthcare professional who assisted me was excellent and provided me with very attentive care throughout the..
Liberty Bridge Road Practice
Kerri B.
I wanted to add my voice to the positive feedback as I'm new to the area and found the registration process straightforward and welcoming. The practice has been attentive in following up on matters..
Liberty Bridge Road Practice
Meg S.
The reception staff were unhelpful and created an unwelcoming atmosphere during my visit. I found their approach to assisting patients lacking in courtesy, and this negatively impacted my experience..
Liberty Bridge Road Practice
Luella A.
I appreciate the excellent service provided by the pharmacy team!
Liberty Bridge Road Practice
Bo P.
The facility itself is impressive, however the team members appear to lack enthusiasm for their roles. It's evident that many seem disengaged from their work. The practice has considerable..
Liberty Bridge Road Practice
Fabio D.
I have been a patient at this practice for many years, and I was deeply disappointed by my recent appointment experience. During a routine vaccination visit, I had concerns about the clinical..
Liberty Bridge Road Practice
David D.
If you are fortunate, you may receive assistance approximately half an hour beyond your scheduled appointment slot. Frequently, you will also find yourself hurried through the consultation without..
Liberty Bridge Road Practice
Y L.
Dear Y Liu We are disappointed with your comment and would like to address any issues you may have with the service provided. if you would like to discuss this in more detail please email..
Liberty Bridge Road Practice
Jemma R.
The practice fell significantly short of expectations. Young patients experienced extended waiting periods regardless of circumstances. My child was visibly distressed throughout the visit, yet this..
Liberty Bridge Road Practice
B S.
The service experience was disappointing. The appointment process requires multiple online forms to be completed sequentially, which feels unnecessarily complicated. Appointments frequently run..
Liberty Bridge Road Practice
Ronan M.