168 Medical Group

I requested an appointment regarding a health concern but did not receive a response, which left me quite disappointed. It appears there was little regard for the appointment request. This lack of..

The service experience was disappointing, with lengthy waiting times for various appointments and interactions with staff that felt unwelcoming. There were changes made to arrangements on the day of..

Over the past ten days, I have been attempting to obtain some significant test results that could indicate a serious matter. The results have been forwarded on two occasions by the specialist..

I'm very disappointed and upset with my recent appointment. I attended to have my respiratory system and fever assessed. I had been experiencing a persistent cough and elevated temperature for five..

This surgery has been very disappointing. I require daily medication that I've been advised cannot be discontinued abruptly, yet it has now been over two weeks since I submitted my prescription..

I have been a patient at this surgery for many years. The reception team are helpful and accommodating, and the clinician I see is kind and caring. There have been some changes to practice policies,..

Excellent service with a welcoming team and prompt responses to requests through the online portal. Very impressed by how much more straightforward it is to access medical care at this practice..

I received callback calls from a member of the reception team on two occasions within the past week, and on both instances I felt their approach lacked professionalism. During our conversations,..

I recently had a procedure completed by a member of the nursing staff who demonstrated exceptional politeness, gentleness and compassion throughout. Every step of the process was clearly explained..

I have been a patient at this practice for a couple of years. All the clinical staff and reception team have been consistently helpful, kind and considerate. I was previously registered elsewhere..

I've never had a negative experience at this medical centre. The staff consistently go above and beyond, demonstrating genuine kindness and care in every interaction. The clinician I've been seeing..

Difficult to secure an appointment, and the staff were not particularly accommodating. Switching practices is not feasible given the geographical constraints of my registration area. Appointments..

I've noticed several low ratings for this surgery recently, so I wanted to share that my own experience has been positive. I've been a patient here for approximately a decade and have consistently..

I registered with the practice after relocating to the area in June. My experience has been positive so far. The team responds promptly to enquiries, appointments are available without lengthy waits..

Recently relocated to the area. Have attended the practice several times since moving and have consistently found the team to be very supportive and accommodating.

Successfully completed the registration process. However, a week has passed and I am still awaiting a required medical document which is now overdue due to delays associated with the registration..

Excellent healthcare experience👍👏👏👏👏 This practice is exceptional, and I have had a wonderful time here. From the moment I arrived at reception through to my consultations with the clinical..

From the time I became a patient at this practice, I have consistently experienced helpfulness and friendliness from everyone on the team.

Unsatisfactory visit that has left me wanting to seek alternative medical care, and I would suggest others consider doing likewise.

The staff demonstrated a lack of courtesy and willingness to assist. I have since provided comprehensive information to the practice and requested that a formal complaint be lodged, however they..