Holland Park Surgery
Ben A. 5 years ago • From Google
Excellent
Quick Same-Day Appointments Near Kensington High Street
This medical practice excels in scheduling, with no difficulty booking urgent or routine consultations and consistently having physicians available, particularly if you're flexible about which doctor you see. I've consistently managed to secure same-day appointments, frequently within just a few hours. Diagnostic tests are processed promptly, and hospital referrals are typically handled swiftly and effectively. While appointments might run slightly behind, delays are minimal—no more than 15 minutes at most (typically in the morning hours). Their recent relocation to more spacious facilities near Kensington High Street has significantly enhanced the patient experience, with a superior waiting area and all examination rooms conveniently situated on a single floor. While the surgery welcomes new patients, registration is restricted to those residing within their designated catchment area, and you'll need to provide documentation proving your local address, such as utility bills or a tenancy agreement.
Initial experience: unhelpful staff, indifference, discourteous behavior, tedious sign-up procedure, and zero problem resolution. Definitely a disappointing beginning.
Holland Park Surgery
Zeyang Z.
The medical staff are truly exceptional!!! Incredibly compassionate and skilled professionals who demonstrate remarkable empathy, I experienced their care during an evening appointment. The..
Holland Park Surgery
Adam P.
It's reassuring to see other reviews that validate my experience. The front desk staff member who handled my call was extremely discourteous during my scheduling attempt. Despite this unpleasant..
Holland Park Surgery
maurizio m.
Exceptional customer care with friendly and supportive staff, from the front desk personnel to the medical professionals.
Holland Park Surgery
charlie w.
Holland Park Park Surgery stands out as an exceptionally well-run medical facility. Its personnel demonstrate remarkable professionalism, offering compassionate and skilled care to patients. The..
Holland Park Surgery
Grace L.
This general practice stands out as the most exceptional I've experienced in the UK, with staff from the front desk to the physicians displaying remarkable compassion. When you contact them, they..
Holland Park Surgery
Elena V.
Hands down the most discourteous and least supportive front desk staff I have ever encountered.
Holland Park Surgery
Em R.
I recently signed up and have been thoroughly impressed. The telephone consultation with the physician was excellent. While the front desk staff could enhance their professionalism—such as avoiding..
Holland Park Surgery
Anonymous A.
Oh my goodness, the negative reviews about Holland Park Surgery's receptionists are absolutely spot on! I previously raised concerns with the Practice Manager regarding unprofessional treatment of..
Holland Park Surgery
Alejandro (.
Exceptional care received at this medical facility during my 13:30 appointment on Friday, March 28th, 2025. The front desk staff were incredibly welcoming and supportive. Despite being warned about..
Holland Park Surgery
Sharmando C.
Impeccably tidy space... Maria was incredibly friendly and welcoming...
Holland Park Surgery
Jess W.
Truly exceptional service and compassionate healthcare - I'm thoroughly impressed beyond words! Coming from a loyal family who has trusted this practice for three generations, I'm incredibly thankful!
Holland Park Surgery
Elísabet h.
I can't comprehend the negative feedback about this practice. Without a doubt, this is the most exceptional general practitioner service I've experienced in London. The staff consistently..
Holland Park Surgery
Hathor 5.
The receptionists' rudeness is absolutely shocking. I can't comprehend why management isn't addressing this issue! It's deeply disappointing because most GPs are actually competent. Except Dr Bala..
Holland Park Surgery
Anastasia D.
The front desk staff are completely unhelpful. They constantly emphasize being at full capacity (despite doctors having scheduled patients) and provide inaccurate information about test results...
Holland Park Surgery
Joanna J.
The front desk staff member, Yasmin, displayed an extremely unwelcoming and aggressive demeanor. It's perplexing why the leadership permits such unprofessional conduct from their employee.
Holland Park Surgery
Rasa B.
Upon signing up at this centre, I concur with previous remarks - the front desk personnel are absolutely appalling. Never in my entire life have I encountered such rudeness and arrogance from..
Holland Park Surgery
Natalie K.
Absolutely terrible receptionist! She requires immediate training or reassignment to a role that doesn't involve direct client interaction. I wasted half an hour attempting to schedule routine..
Holland Park Surgery
Tsvetomira L.
I've been fortunate to receive medical treatment from Dr. Ellie Harbison GPST1 at Holland Park Surgery, and her outstanding care truly deserves the highest praise. Dr. Harbison skillfully blends..
Holland Park Surgery
Hannah H.
This medical practice is utterly repulsive and chaotic - their service is abysmal. If a zero-star rating were possible, I'd choose it. From the front desk to the administrative staff (Leah and..
Holland Park Surgery
Altavoir A.