Eastwood Primary Care Centre
MS
Mac S. 7 years ago • From Google
Excellent
Just to balance out a particularly negative review of this facility. I had an ultrasound scan scheduled today. Although it was further from my usual location, I rearranged my appointment here because the original slot in Ruddington was inconvenient. Being familiar with the area, I had no trouble finding the place. There's no dedicated parking, so I parked on a nearby street. This wasn't really an issue. The only minor challenge was the check-in process - and that was due to other patients, not the staff. My own medical practice experiences similar situations when people refuse to use online booking and instead engage receptionists in lengthy conversations instead of simply accepting the offered appointment. After the first two of three people ahead of me finished their discussions (taking over 10 minutes), I was checked in within 10 seconds. I would have been processed even faster if not for these other patients occupying the reception desk. My appointment was precisely on time, and the scan was performed quickly and professionally. There are absolutely no problems with this medical center. It closely resembles my Ruddington center in terms of efficiency, cleanliness, comfort, and overall quality. It also shares the same challenges with patients causing unnecessary delays at the reception desk - which is not the facility's fault. I truly sympathize with the receptionist who must endure patients unfairly blaming her for their own inconveniences.
wendy m.