Elm House Surgery

I recently joined this medical practice, and up to this point, the personnel have been extremely supportive and accommodating.

Whenever I submit an anime-related inquiry, I consistently receive prompt and exceptional responses. Much appreciation for the service.

Incompetent and hostile front desk staff! My partner deliberately avoids interacting with them due to consistently unpleasant encounters. One receptionist named Terry consistently seeks..

During a significant transition period marked by the consolidation of Cator and Elm medical records into a single system, I was thoroughly impressed by the care I received when it mattered most...

My journey with this medical practice over the past decade has been nothing short of exceptional. The front desk staff, particularly Lin and Julie, along with the nursing team and Dr. Reddy, have..

This GP practice repeatedly refused to follow specialist advice under a Shared Care Agreement. They kept coming up with different excuses to justify not providing medical care. This meant there had..

Scheduling a visit with this doctor is impossible. Their online booking platform seems designed to block appointments at every turn. The staff appears intent on finding reasons to deny booking..

I've only been registered with this medical practice for just over a month, but they've already demonstrated exceptional efficiency. My repeat prescriptions were smoothly transferred from my..

I requested access to my medical records just before GDPR regulations were implemented. The receptionists were unhelpful, instructing me to call back the next day and speak to a specific staff..

The updated digital reservation platform is a disappointment. It seems designed to benefit the organization's internal processes rather than serving patients, and it appears to be another step in..

Top-notch surgical experience. The phone staff and physicians were incredibly competent and courteous. I wholeheartedly endorse this medical practice.

If your healthcare provider employs Anima, steer clear of it. The system routes patients through non-medical administrative personnel who direct you to call 111 for appointment scheduling. Anima..

The front desk staff I encountered seemed completely disengaged from their professional role. Their communication was curt, abrupt, and came across as overly confrontational. This approach..

This surgical center is impressive. Its spacious layout includes multiple on-site medical services like blood drawing. The physicians I encountered were highly professional and instilled confidence...

These medical professionals are truly exceptional and outstanding.

Every member of the team is absolutely delightful x

I have been a patient at this medical practice for nearly two decades. I would gladly award five stars for the healthcare provided, but certain issues prevent me from doing so. Telephone access is..

The service I received was truly exceptional. Despite the complexities introduced by the pandemic, every aspect of my interaction was remarkably smooth and impressive.

Extremely satisfied with this medical practice. The front desk staff are incredibly accommodating. While there might be a short wait time, it's quite reasonable. Sharon, who manages the facility, is..

Absolutely dreadful surgical experience. The appointment scheduling process through Anima is a complete disaster. The state of the British National Health Service appears to be beyond repair.