Riverside Surgery

I've consistently received timely scheduling whenever I've required an appointment. Moreover, whenever I needed clarification that necessitated input from a senior staff member or nurse, they..

Absolutely terrible customer service, with a receptionist who comes across as both pompous and completely indifferent!

Bureaucratic nightmare. Wasted over an hour in a phone queue (crawling 10 spots), only to be told to call back in the morning for a callback. Their suggestion to complete an online form after 18:30..

Ever since they replaced the previous receptionist, my experience with calling the doctor's office has completely transformed. Now, the staff is incredibly welcoming and compassionate, which means..

I initially had a positive experience with this surgical team, but my opinion drastically changed when they betrayed my trust by revealing confidential information. Be warned: they are secretly..

The front desk staff consistently demonstrate exceptional attentiveness, offering excellent support for every type of request and scheduling matter, no matter how minor.

Front desk staff are incredibly discourteous

Exceptional nursing team and incredibly friendly personnel

I recently switched to Riverside Surgery, and I'm thoroughly delighted with their exceptional service. 1) The online registration and transfer process was incredibly straightforward, with their..

I arrived at Riverside Surgery today around 11:47 AM seeking to register as a new patient, primarily due to ongoing mental health challenges. My current circumstances are complex, having recently..

Utterly let down. Incompetent front desk personnel. Getting an appointment is practically impossible. I sacrificed work hours to consult a physician, only to discover they scheduled me with a nurse..

I cannot emphasize enough how exceptional this medical practice is. The receptionists are consistently courteous and helpful, guiding you seamlessly to the appropriate doctor or nurse. The..

Heartfelt appreciation goes out to the entire team at Riverside for their consistent and compassionate assistance to both my elderly stepmother and myself during her time living independently before..

I've been attempting to reach them continuously for five solid hours since this morning, and they're completely unresponsive. What kind of operation are they even running?

Recently relocated to the neighborhood, and Riverside Medical Center was conveniently situated and welcoming to new patients. The registration process was straightforward, primarily conducted..

Over recent months, the entire team at Riverside, including administrative staff and doctors, have provided exceptional assistance to me and my loved ones. Whenever I've reached out to consult with..

After escalating my concern to the customer service manager, the problem was ultimately resolved

Recently became a patient at this medical practice, and I must say, their approach to scheduling appointments is incredibly frustrating. Whenever I attempt to contact them, they seem to conjure up..

I visited the clinic on Tuesday, August 30th, and received exceptional care. Dr. Hamid provided a comprehensive explanation of Achilles tendinitis and offered valuable guidance on managing the..

The medical professionals are exceptional, but the reception staff are a completely different story - akin to dealing with a pack of aggressive, snarling animals; discourteous, obstructive, and..