Quayside Medical Practice
HA
Hind A. 9 months ago • From Google
Poor
Hello, I've encountered an unsatisfactory interaction with one of your staff members, whose name I'm unaware of as she isn't listed on the employee board. She's a young blonde woman who displays a notably discriminatory demeanor towards asylum seekers. Her behavior is consistently unhelpful, arrogant, and dismissive - she provides minimal responses when spoken to and never offers a smile. In stark contrast, her attitude completely transforms when interacting with English clients. This isn't just my observation; my father experienced similar treatment when he tried to submit a letter explaining his medical condition to help schedule an appointment. Upon receiving the letter, she carelessly tossed it onto her desk without even glancing at it, resulting in its subsequent loss and forcing him to obtain a replacement. While the rest of your team is exceptionally friendly and supportive during any challenges, this particular employee's discriminatory attitude stands out as a significant concern.
Stephanie S.