AA

Ash A. one year ago • From Google

Rating

Bad

Racist reception and negligent medical care exposed

Absolutely appalling service! The receptionist at the front desk aggressively yelled at me, apparently assuming I couldn't understand English due to my racial appearance! They scheduled me for an 8:00 am appointment, but when I checked Google, it showed they actually open at 8:30 am. I still drove over and waited in my car, then entered precisely at 8:30, only to be told I was too late and couldn't be seen because the nurse practitioner was fully booked! Despite remaining calm and not causing a scene, I later discovered my blood tests confirmed pre-existing deficiencies! Shockingly, they never proactively contacted me about these results, instead suggesting I should independently follow up and call them! This goes far beyond mere incompetence - it's a complete breakdown of basic medical care and professional responsibility! I am absolutely determined to escalate this to the NHS with a formal, serious complaint!

Other reviews for Galleries Medical Practice