Lodge Road Surgery

Don't answer their call. They wasted 30 minutes of my time, and just as I was about to be served, they abruptly disconnected. If you're so unhappy with your work, why are you even employed here?..

Absolutely no availability whatsoever, no slots open at any point in their scheduling system.

I successfully scheduled a consultation and was welcomed by a courteous male receptionist (whose name I currently can't recall) who was extremely accommodating. The female physician (whose name also..

Absolutely terrible service - they consistently declined to schedule an appointment. Their treatment was extremely poor. When I tried discussing my medical issue, the staff simply told me to go to..

I submitted my stool sample at their facility, and for two entire months, I received zero communication. I made two separate phone calls, with the receptionists consistently stating there was no..

I contacted the customer service representative today, and the conversation was extremely unpleasant. The employee was discourteous and spoke to me in an unprofessional manner. In the future, I..

The front desk staff at this pharmacy are incredibly discourteous and lack basic professional courtesy. They consistently refuse to schedule appointments and dismissively suggest going to the..

Extremely poor customer service from the reception team, with unhelpful and unwelcoming staff members who failed to provide a satisfactory experience.

Absolutely horrible customer service!

The receptionist demonstrated an extremely unprofessional attitude and clearly lacks basic interpersonal communication skills. Her manner of speaking was highly inappropriate and left me feeling..

Absolutely abysmal service that discriminates based on ethnicity. If you're of Indian descent, you'll secure an appointment, but for others, expect a grueling 2-3 month waiting period. This is the..

If the rating system allowed it, I'd award zero stars. Credit where it's due: Lisa and three other long-standing female staff members are consummate professionals—courteous and incredibly..

Since Dr. Jhanjee's departure, the surgical practice has experienced a significant decline in quality and performance.

The staff here are incredibly friendly... They're always eager to assist... Especially miss ruby, who goes above and beyond... I absolutely adore this medical facility......

How is it possible for a medical practice to function with the primary physician working a limited schedule and the other doctor only present during morning hours? It's no surprise that securing an..

Incompetent staff, particularly the male employee who lacks basic communication skills with patients, are a major problem. If appointment slots are full, that's understandable, but the rudeness and..

The front desk staff displayed an extremely unprofessional attitude and completely failed to handle my child's medication request. When I contacted them to place the prescription order, they became..

At Lodge Road Surgery, certain staff members stand out for their exceptional service, with Guljeet Mehal being a prime example. She was incredibly courteous when I called and provided me with..

Absolutely horrific service! I had a scheduled vaccination appointment this morning at 11:20am. I proactively called the reception to inform them I'd be slightly delayed by 10 minutes, and they..

My visit was truly pleasant, with all personnel demonstrating exceptional hospitality and ensuring my comfort throughout my medical procedure. The facility itself was immaculately maintained and..