VB

Valeria B. one year ago • From Google

Rating

Bad

Rafila's harsh welcome at green practice

I recently contacted Green Practice regarding my infant, and my interaction with Rafila was absolutely appalling. The moment I attempted to explain that I was uncertain about my baby's potential allergies and needed medical consultation, she became aggressive and began yelling at me. Before I could fully articulate my concerns, she rudely cut me off mid-sentence. The staff's behavior was incredibly unprofessional—they seemed more like wild creatures communicating aggressively rather than healthcare professionals dealing with patients. It's as if they're completely unaware they're operating in a civilized environment like England, where basic courtesy is expected.

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