JT

Joanne T. one year ago • From Google

Rating

Bad

Ran out of meds, no one cares

This medical centre is absolutely appalling. I submitted a repeat prescription request a week ago and received an email stating they wanted to review my medication before issuing more, promising to call me on Tuesday. They did call Tuesday but cancelled the review, and I explained I only had a few pills left of one medication and needed an interim supply. The receptionist claimed she would request it, and I was told the review would happen on Thursday. No phone call came, so I rang Friday to stress that I would run out over the weekend. No request had been made for an interim supply, and the receptionist was incredibly rude and dismissive, even stating she was speaking to me abruptly "because she can". She then scheduled a call for that afternoon, but I've just received a message saying the professional I was booked with is off sick, so the review is now moved to next Tuesday. I will completely run out of medication, and they demonstrably could not care less. I will absolutely be seeking an alternative medical practice, as this is just one of numerous infuriating experiences that have left me completely exasperated and at my wit's end.

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