Alwoodley Medical Centre
Joanne T. one year ago • From Google
Bad
Ran out of meds, no one cares
This medical centre is absolutely appalling. I submitted a repeat prescription request a week ago and received an email stating they wanted to review my medication before issuing more, promising to call me on Tuesday. They did call Tuesday but cancelled the review, and I explained I only had a few pills left of one medication and needed an interim supply. The receptionist claimed she would request it, and I was told the review would happen on Thursday. No phone call came, so I rang Friday to stress that I would run out over the weekend. No request had been made for an interim supply, and the receptionist was incredibly rude and dismissive, even stating she was speaking to me abruptly "because she can". She then scheduled a call for that afternoon, but I've just received a message saying the professional I was booked with is off sick, so the review is now moved to next Tuesday. I will completely run out of medication, and they demonstrably could not care less. I will absolutely be seeking an alternative medical practice, as this is just one of numerous infuriating experiences that have left me completely exasperated and at my wit's end.
I recommend Google take a closer look at this facility, as the current surgical services are deeply problematic. Getting medical attention here is virtually impossible. They've massively overbooked..
Alwoodley Medical Centre
A T.
A disorganized mess and a convoluted online booking platform. MY SOLE OBJECTIVE IS TO CONSULT A DOCTOR! How challenging should this be? I can confirm that at AMC, it's anything but straightforward...
Alwoodley Medical Centre
Iwona C.
The staff at the front desk consistently provide excellent assistance. Their demeanor is both friendly and highly competent.
Alwoodley Medical Centre
Ross G.
The medical professionals were excellent and the pharmacy team was particularly friendly during my visit. My sole complaint is about the individual responsible for designing the car park's traffic..
Alwoodley Medical Centre
Aymen H.
Getting help from this place is a nightmare. Their customer service is so poor that you're forced to waste your valuable work hours by physically going to their reception just to get basic..
Alwoodley Medical Centre
Jonny O.
If I could award zero stars, I absolutely would. Booking an appointment here is more challenging than attempting to consume liquid with a utensil with large holes. Without question, this is the most..
Alwoodley Medical Centre
Colin W.
I visited the medical practice with my older neighbors and consulted Dr. Lewis, who demonstrated remarkable professionalism, compassion, and understanding. However, it's unfortunate that her..
Alwoodley Medical Centre
Fatema A.
I was extremely dissatisfied with their patient handling. I accidentally missed a call today because I was in the restroom, and they unilaterally scheduled an appointment without my input. When I..
Alwoodley Medical Centre
Liana D.
VERIFY YOUR PRESCRIBED MEDICATION! I was handed a 9-month supply of an unidentified drug! This is absolute carelessness, and they show zero concern, merely scheduling a follow-up appointment in..
Alwoodley Medical Centre
Amardeep N.
The practice requires significant enhancement. Front desk personnel demonstrate a lack of professionalism and competence. Although recently updated, the scheduling system is remarkably inefficient..
Alwoodley Medical Centre
Gilvray B.
The medical professionals and facility here are exceptional. I strongly advise anyone to become a patient at this center. My sincere appreciation to the staff. 🙏
Alwoodley Medical Centre
Judy K.
The team consistently demonstrates exceptional responsiveness. Front desk personnel unfailingly exhibit patience, courteousness, and professionalism. This is clearly an organization with outstanding..
Alwoodley Medical Centre
Douglas M.
Spotless and contemporary establishment with compassionate staff who genuinely care about people's well-being. Face coverings are required, with accommodations for those with exemptions.
Alwoodley Medical Centre
Patricia B.
The service was incredibly sluggish, and the front desk staff appeared completely unresponsive. I sought assistance for my anxiety and vertigo issues, yet when they finally returned my call, the..
Alwoodley Medical Centre
Carl R.
I've decided to switch medical practices due to the declining quality of service. Here, patients are treated like mere statistics. Scheduling appointments is a challenge, and communication lacks..
Alwoodley Medical Centre
Zan O.
Absolutely terrible general practitioner's office I've encountered. The reception staff are completely unhelpful and seem intent on rushing patients through without any genuine care or assistance.
Alwoodley Medical Centre
Shahin N.
Arguably the most terrible healthcare facility I've ever encountered. When you're seeking assistance, they're completely unresponsive. They abruptly disconnect phone calls while you're..
Alwoodley Medical Centre
No N.
The reception staff at this medical facility, while dealing with a high volume of calls, urgently need to enhance their patient interactions. Their demeanor frequently comes across as tense and..
Alwoodley Medical Centre
Jeremy N.
The blonde receptionist, Sharon, positioned on the far right upon entering, displays an utterly unprofessional demeanor. She appears to believe she's more knowledgeable than the medical staff,..
Alwoodley Medical Centre
Baljit K.
Absolutely terrible service. Attempted to schedule an appointment, and after wasting 20 minutes on hold, I was told no slots were available and advised to visit a walk-in centre or A&E. Ended up..
Alwoodley Medical Centre
Pubudu D.