LM

Liga M. 2 years ago • From Google

Rating

Excellent

Re-registering twice made things unnecessarily complicated

The main difficulty I've encountered at this practice relates to having to re-register myself and one of my children on two separate occasions following house moves. Additionally, I was unable to arrange certain medical supplies through them because correspondence from a specialist centre was directed to my previous GP surgery. While this may not be entirely the practice's responsibility, it has been quite inconvenient. I also contacted an out-of-hours service once, and their letter similarly went to my old practice, which leaves me uncertain whether this information is properly documented in my current records. That said, I've had no trouble obtaining appointments for myself and my partner, and the practice handles children's appointments very well and treats matters with appropriate urgency. My son was promptly referred to the specialist centre on several occasions when needed.

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