Hill Brow Surgery Pms Practice

I have found it extremely difficult to reach the surgery to book an appointment with a clinician. On one occasion, I made numerous attempts to get through by phone, with the lines consistently busy..

My GP is exceptional and among the finest healthcare professionals I've encountered. They demonstrate genuine competence, authenticity, and a caring approach that extends well beyond standard..

It is extremely difficult to reach the practice and arrange an appointment through available contact methods.

Excellent experience throughout, with no issues encountered across any area of the practice.

I have difficulty reaching the practice by phone. Despite numerous attempts to contact them, including calling at early hours as suggested, I am rarely able to get through. While the clinical staff..

I recently relocated to the area and have been attempting to contact the practice for over a week. As I am in a later stage of pregnancy and require midwifery support, I found the difficulty in..

My wife and I have been attempting to arrange a fostering medical form through our GP practice, but we have encountered significant difficulties with the staff response. Multiple reliable sources..

I had a telephone consultation with a clinician who was attentive and responsive to my concerns. They arranged the necessary investigations for me, and I was pleased to find that the appointment for..

I was quite disappointed with my experience at this surgery. I submitted a request for a repeat prescription four days in advance of when I needed it, as I was about to go away. However, I was..

Why must the reception staff be so curt? Being new to this practice, I wasn't entirely familiar with how things work. After spending considerably longer than expected waiting on the phone, I was met..

I found the experience at this practice to be extremely frustrating. I was on hold for three hours despite being second in the queue, which would not have been necessary if the staff were more..

From submitting the online form, receiving an appointment link within a week, being seen by a lovely, efficient and kind clinician today, receiving a referral to physiotherapy and being seen the..

The telephone system appears to be inadequate for its intended function. It is consistently difficult to reach the practice by phone.

This has been the most frustrating surgery experience we have had, and we are currently in the process of trying to register with an alternative practice. The booking system appears unnecessarily..

It is extremely difficult to reach anyone by telephone at this practice. On two separate occasions, I spent hours on hold listening to music with no indication that my call was in a queue or being..

This practice has been extremely difficult to work with. Telephone access is nearly impossible, and visiting in person has resulted in unpleasant interactions with staff who seemed dismissive and..

After attempting to secure a face-to-face appointment for more than a week, I was eventually offered one scheduled several weeks ahead. During the waiting period, I experienced significant..

I have difficulty reaching the practice by telephone, as calls frequently disconnect while waiting in the queue. Online appointment booking is not accessible to me, and visiting in person to request..

I attempted to arrange a medical examination for a driving licence renewal. After making numerous phone calls, I eventually reached a receptionist who informed me that this service is no longer..

Whenever I contemplate contacting this surgery about anything, I experience considerable anxiety. 1) I have serious doubts about whether their telephone lines are adequately staffed during stated..