Grove Road Surgery
Meri M. 3 years ago • From Google
Excellent
Reception actually calls back when they promise to
I don't know what I would do without this GP practice on Grove Road. All the doctors without exception are wonderful. As a single parent with my young daughter, over the years I've faced numerous medical emergencies and needs, and this practice has always been there for us and consistently provided excellent care. I would have struggled significantly without their support. My daughter enjoys visiting the doctors and always looks forward to her appointments. She particularly appreciates the doctors she sees regularly, who are caring, kind and attentive. They listen carefully and do their best to help. Most importantly, they take time to listen and work towards the best possible outcomes. The nursing staff are excellent and always available to help, managing follow-up screenings and offering good services. They also make follow-up calls and provide support for elderly patients. Consistency is key to their approach. The reception team is the best I have experienced in the UK. They actually call you back when they say they will. They always assist in the most helpful way possible, listen to your concerns and do their best to help if they can. I feel fortunate because they do an amazing job. I'm very lucky to have access to such excellent GP services given the challenging state of public services in the UK. It seems everything is falling apart, but this practice has maintained high standards and genuinely tries to provide excellent care to families and local people. It's a privilege nowadays to see the same doctor more than once. Consistency in care is difficult when you see a different doctor each appointment, but this practice ensures continuity. When my daughter was seriously ill and emergency appointments weren't available, they always found a way to see her because she's a child. They never miss an opportunity to provide care. I'm always grateful for this. All the doctors are supportive and work with you to provide the best care. My daughter receives a sticker at every visit and has been fortunate to see the same doctors since her birth, which has been wonderful for her.
This practice has consistently delivered outstanding and compassionate care to myself and my family throughout our time as patients. We have received appropriate guidance and timely follow-up..
Grove Road Surgery
Corrado T.
My family and I have been attending this practice for over 10 years. I have consistently experienced courtesy, professionalism, and dedication across all departments. I would particularly like to..
Grove Road Surgery
Eftal E.
Excellent medical professionals and team members! However, the recent local traffic management measures have made it considerably challenging to access the practice and find parking. You need to..
Grove Road Surgery
Sarita P.
I would like to thank the pharmacist at the local surgery, who provided me with excellent assistance today. They took the time to explain all of my medications in detail and were very helpful..
Grove Road Surgery
Sara A.
This practice has been caring for both myself and my spouse for over three decades, and they have consistently delivered excellent care. They provide genuine, attentive service in a traditional..
Grove Road Surgery
Sam R.
Excellent practice, with a newer cohort of medical professionals who demonstrate considerable dedication and have significantly improved the overall patient experience at this surgery.
Grove Road Surgery
Keila U.
I have been attending this practice for nearly eight years since relocating to the area. Despite moving away, I continue to return for my appointments. The medical team has consistently provided me..
Grove Road Surgery
Marcus M.
I have received excellent service from the medical professionals and front desk team at this practice. They have consistently delivered outstanding and dependable care for myself and my children,..
Grove Road Surgery
Camille S.
Be mindful that your experience at the surgery may vary considerably depending on which reception staff members are present on the day. During my visit, it required multiple reception staff and 45..
Grove Road Surgery
Collins B.
I am satisfied with all members of the team for delivering excellent care. They demonstrate great commitment, and I hope they maintain this high standard of service going forward. Their efforts are..
Grove Road Surgery
Abz A.
The appointment was completed promptly and the healthcare professional was straightforward to speak with.
Grove Road Surgery
Candice M.
I recently had a respiratory condition review with the pharmacy team and they were thorough and patient throughout. They took time to explain everything in detail and went beyond the initial..
Grove Road Surgery
Silva T.
This surgery has provided excellent care for me and my family. The staff have been consistently supportive and helpful whenever I have needed assistance. I am very grateful for the professional..
Grove Road Surgery
Masihe R.
Excellent care provided by the whole team, especially the clinician who is always very professional, kind and informative. We are very fortunate to have such dedicated staff members in the community.
Grove Road Surgery
Mariolcia3666 M.
Highly recommended Received professional assistance and helpful guidance
Grove Road Surgery
Fawzat H.
I have been a patient at this surgery for over 17 years, and throughout that time I have found the team to be professional and helpful. The senior clinician has been excellent, and the wider staff..
Grove Road Surgery
Bola B.
I recently attended the GP practice for a consultation and am delighted to share my positive experience. Upon arrival, I was impressed by the overall standard of service and the professionalism..
Grove Road Surgery
Mehmet A.
A wonderful experience. The staff were genuinely welcoming, well-informed, highly professional and respectful throughout. It would be difficult to imagine a better service. A truly outstanding..
Grove Road Surgery
Nadia L.
They consistently manage to accommodate us with appointments, health checks, and assistance with administrative matters. The team demonstrates genuine care and attention, and they provide excellent..
Grove Road Surgery
Andrea F.
I consistently have appointments with the same clinician, which is my preference. This healthcare professional demonstrates strong clinical skills and takes time to listen attentively to my concerns..
Grove Road Surgery
Wadaad W.