Grove Road Surgery
Meri M. 3 years ago • From Google
Excellent
Reception actually calls back when they promise to
I don't know what I would do without this GP practice on Grove Road. All the doctors without exception are wonderful. As a single parent with my young daughter, over the years I've faced numerous medical emergencies and needs, and this practice has always been there for us and consistently provided excellent care. I would have struggled significantly without their support. My daughter enjoys visiting the doctors and always looks forward to her appointments. She particularly appreciates the doctors she sees regularly, who are caring, kind and attentive. They listen carefully and do their best to help. Most importantly, they take time to listen and work towards the best possible outcomes. The nursing staff are excellent and always available to help, managing follow-up screenings and offering good services. They also make follow-up calls and provide support for elderly patients. Consistency is key to their approach. The reception team is the best I have experienced in the UK. They actually call you back when they say they will. They always assist in the most helpful way possible, listen to your concerns and do their best to help if they can. I feel fortunate because they do an amazing job. I'm very lucky to have access to such excellent GP services given the challenging state of public services in the UK. It seems everything is falling apart, but this practice has maintained high standards and genuinely tries to provide excellent care to families and local people. It's a privilege nowadays to see the same doctor more than once. Consistency in care is difficult when you see a different doctor each appointment, but this practice ensures continuity. When my daughter was seriously ill and emergency appointments weren't available, they always found a way to see her because she's a child. They never miss an opportunity to provide care. I'm always grateful for this. All the doctors are supportive and work with you to provide the best care. My daughter receives a sticker at every visit and has been fortunate to see the same doctors since her birth, which has been wonderful for her.
Be mindful that your experience at the surgery may vary considerably depending on which reception staff members are present on the day. During my visit, it required multiple reception staff and 45..
Grove Road Surgery
Opal O.
I have been attempting to reach the practice management team for an extended period without receiving responses to my written correspondence or telephone messages.
Grove Road Surgery
Atikur R.
I have relocated to my area and switched to a different GP practice. I am experiencing improved service at my new practice.
Grove Road Surgery
Collins B.
I am satisfied with all members of the team for delivering excellent care. They demonstrate great commitment, and I hope they maintain this high standard of service going forward. Their efforts are..
Grove Road Surgery
Matías F.
I really appreciate my healthcare provider. They consistently demonstrate kindness and politeness in every interaction. I'm very grateful for their care.
Grove Road Surgery
Abz A.
The appointment was completed promptly and the healthcare professional was straightforward to speak with.
Grove Road Surgery
pelin c.
I have been a patient at this practice for nearly five years, and I genuinely appreciate the standard of care provided. The team consistently demonstrates kindness, helpfulness, and attentiveness to..
Grove Road Surgery
Mehmet A.
A wonderful experience. The staff were genuinely welcoming, well-informed, highly professional and respectful throughout. It would be difficult to imagine a better service. A truly outstanding..
Grove Road Surgery
Ioana H.
It was straightforward to arrange an appointment with the practice. I was satisfied with the care I received.
Grove Road Surgery
Frances C.
Excellent medical practice. The entire team demonstrates helpfulness and friendliness. I'm very pleased to have this surgery as my healthcare provider.
Grove Road Surgery
Candice M.
I recently had a respiratory condition review with the pharmacy team and they were thorough and patient throughout. They took time to explain everything in detail and went beyond the initial..
Grove Road Surgery
Said R.
I am very pleased with this medical practice and feel fortunate to be registered here.
Grove Road Surgery
Linda B.
The clinical staff have consistently been excellent: approachable, well-informed, compassionate and organised. The reception team have generally been similarly helpful. There have been moments when..
Grove Road Surgery
Romain R.
The environment was welcoming and the team members were courteous and supportive. The service provided was of a high standard.
Grove Road Surgery
Shane L.
Excellent medical practice. I have been a patient for approximately two years. Appointments are straightforward to arrange, the clinical staff are highly skilled, and the health guidance provided is..
Grove Road Surgery
Sheila R.
The clinician was extremely pleasant and helped me feel comfortable during my visit. They provided helpful and informative guidance regarding my health concerns. The reception staff were equally..
Grove Road Surgery
Didem H.
This GP surgery is fantastic. I have been with them for over 10 years. The clinical staff are great and I always feel listened to and given reassurance when I need it, especially regarding my..
Grove Road Surgery
Masihe R.
Excellent care provided by the whole team, especially the clinician who is always very professional, kind and informative. We are very fortunate to have such dedicated staff members in the community.
Grove Road Surgery
Cris R.
I appreciate the staff at this practice. While not everything always goes as hoped, it remains a good facility overall. Best wishes!
Grove Road Surgery
Tracy N.
I have consistently had a positive experience with the care provided at this surgery location, and I appreciate the compassionate approach demonstrated by the clinical staff. The reception team are..
Grove Road Surgery
Camille S.