The Oswald Road Medical Surgery
Celestial S. one year ago • From Google
Bad
Reception and nursing staff couldn't save the appointment
I hate to give it 1 star as the reception and nursing staff are amazing. But, this is let down by the clinical experience. I have never in my 60 years met such a rude, dismissive and uncaring approach. I won't go into a long rant, as it seems other reviewers think the same. But needless to say, I won't be visiting again and I highly suggest you request to see a different clinician too.
The staff were very pleasant and provided excellent assistance. I was very satisfied with the service, thank you.
The Oswald Road Medical Surgery
Kate H.
I attended my appointment yesterday to have my implant replaced and received exceptional care. The procedure involved a minimal incision with no subsequent bruising. My appointment ran on schedule..
The Oswald Road Medical Surgery
David M.
The team here demonstrates a high level of professionalism, with appointments consistently running on schedule and occasionally ahead of time. They go the extra mile to provide assistance to patients.
The Oswald Road Medical Surgery
Mick L.
The staff at this medical practice demonstrated friendliness and politeness, displaying good knowledge in their interactions with patients.
The Oswald Road Medical Surgery
Papia B.
I experienced significant difficulties with the service provided. The staff did not seem particularly accommodating. Securing an appointment proved challenging after multiple efforts. Eventually, I..
The Oswald Road Medical Surgery
Sareen G.
If I could give this surgery less than 1 star I would. The reception team came across as unwelcoming, though the clinical staff member I saw was even less approachable. I attended for a routine..
The Oswald Road Medical Surgery
Katy L.
I couldn't rate them higher if the system allowed it. Booking appointments has never been a problem, and the entire staff are absolutely wonderful. Despite relocating multiple times throughout my..
The Oswald Road Medical Surgery
Emanuela E.
I had an unfortunate interaction with a member of the reception team who came across as rather discourteous. I had not received any prior notification about wearing a face mask, and this requirement..
The Oswald Road Medical Surgery
Martin B.
Extremely supportive and approachable.
The Oswald Road Medical Surgery
Engr E.
Attempted to contact the practice by telephone to arrange an appointment but consistently encountered a busy signal. The service experience was unsatisfactory.
The Oswald Road Medical Surgery
Belinda J.
This surgery has staff who were not welcoming. I am not someone who contacts the practice frequently, and I only reach out when experiencing significant pain or discomfort. I prefer not to make..
The Oswald Road Medical Surgery
Kerry G.
Attempted to call at opening time for an appointment. Made multiple call attempts yesterday without success, and finally got through this morning at 8:38 only to find that all available slots had..
The Oswald Road Medical Surgery
David H.
Extremely satisfied with how quickly and effectively the service was delivered.
The Oswald Road Medical Surgery
Deepinder C.
I have had a very negative experience with this surgery. Throughout my three years as a registered patient, I have been unable to secure any in-person appointments. My only consultation during this..
The Oswald Road Medical Surgery
Bethany F.
The staff lack professionalism and courtesy, making it extremely difficult to secure an appointment. The telephone system is particularly problematic, with callback requests frequently not being..
The Oswald Road Medical Surgery
Jayne J.
I attended my new patient appointment today and I cannot speak highly enough of this practice. The receptionist was courteous, friendly and welcoming, and the clinical staff member I saw was..
The Oswald Road Medical Surgery
David A.
Just had an appointment, absolutely first class service, everything very professionally done, thank you.
The Oswald Road Medical Surgery
Anthony J.
Attended an appointment recently. Was attended to promptly and in an organised manner.
The Oswald Road Medical Surgery
Annemarie F.
The practice is excellent and I was treated with respect throughout my visit. All of the reception team members were extremely helpful and demonstrated a high level of professionalism in their..
The Oswald Road Medical Surgery
Krista H.
Our time at the practice has been excellent. I have advocated for myself and two of my children to receive proper attention for various concerns across multiple previous practices over an extended..
The Oswald Road Medical Surgery
lei i.