JA

Jane A. one year ago • From Google

Rating

Excellent

Reception and staff were genuinely caring

We are new patients, both my son and myself, and we have been very satisfied with our experience at this surgery. The entire team, from the front desk through to the clinical staff, demonstrated professionalism and compassion, which has been a welcome change for us. However, we did encounter a limitation with the appointment system. When we unexpectedly found ourselves at another location and were unable to attend a scheduled blood donation appointment at 11, we discovered that there was no option to cancel the appointment through the online system, which caused some inconvenience.

Seaside Medical Centre

one year ago

Morning Jane Thank you for your positive review on google business regarding your experience as a new patient with our Practice. Patient feedback is very important to us. We currently have a cancellation service which is activated by calling the practice and selecting the option where you can leave a voicemail to cancel your appointment. We are currently looking at advancements in our digital support to provide a better patient experience and we will feed our progress to our patients as it evolves. Kind regards Seaside Medical Centre Operations

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