St Bede Medical Centre

I cannot thank the staff enough. Moving myself, my family member, and our child with additional needs to this practice was the best decision we could have made. They have provided us with far better..

I would rate this experience much lower if possible. The reception staff did not meet professional standards. I requested to speak with the practice manager but was reluctant to disclose the reason...

A huge thank you to the team member who processed my prescription request the same day and helped me get back on track (I had neglected to reorder my medication in time!). It was wonderful to..

I waited approximately twenty minutes for my call to be answered. When I requested multiple repeat prescriptions, only half of what I asked for was processed. I found this experience frustrating.

Outstanding experience across the board

I used to feel this was an excellent practice, but I believe the standard has declined significantly. Finding available appointments is challenging, with waiting times extending to two weeks. I was..

The reception team and clinical staff are pleasant and competent, however home visits are not routinely offered unless a patient is completely unable to leave their residence. This creates..

My child required assistance and received it, thank you.

I recently visited the practice for a routine vaccination appointment. The process was clearly well-organised and ran smoothly. I was seen very quickly. The reception team were warm and genuinely..

Extended waiting periods on the telephone despite being first in the queue is quite frustrating.

I have had a wonderful experience at this practice. The reception team are consistently friendly and welcoming, making appointments and enquiries straightforward. My healthcare provider has been..

I have been waiting on hold for an extended period while trying to arrange a repeat prescription. My position in the queue has remained unchanged for a considerable amount of time, suggesting the..

My mother is a patient at this practice but needed to cancel an appointment. When I called to arrange the cancellation, I spent an hour on the phone without managing to speak to anyone. I found this..

I have been a patient at this practice for many years and would not consider going elsewhere. The team members are consistently helpful and the clinicians demonstrate genuine understanding of..

The clinical staff are excellent, however it's worth noting that the reception team can be reluctant to answer calls. Even if you're next in the queue, you may find yourself waiting a considerable..

There appears to be insufficient continuity of care. Communication between different members of the practice team seems to be lacking.

The practice maintains a pleasant and hygienic setting.

I cannot recommend this surgery highly enough. The clinician I saw in particular has been very supportive and investigated my symptoms thoroughly. Hopefully now on the right track with my treatment...

I don't usually visit the surgery as I'm fortunate to generally enjoy good health. I managed to secure an emergency appointment today and was seen by a caring clinician at mid-morning. The..

An excellent facility for receiving medical care and healthcare services.