Pickering Medical Practice

Excellent healthcare professionals. I appreciate all the support you provide. I recognise that you don't receive the recognition you merit.

I had a very negative experience with this surgery. Several months ago, I contacted them on behalf of my father who was experiencing significant back pain and needed to see a doctor. I was assured..

While visiting the area, my mother required urgent medical attention and the practice staff were incredibly supportive and accommodating. The level of care she received was outstanding. We're very..

We recently relocated to the area and have found it extremely challenging to access GP appointments. Waiting periods of several weeks are required just to receive a telephone consultation. The..

Unsatisfactory service experience. Calls regarding appointments are not being returned, and there appear to be no other options available.

The reception team's manner during my phone call was dismissive and curt. Their approach detracts from the overall standard of care provided by the practice.

The receptionist demonstrated professionalism and delivered outstanding service.

The clinical staff at this practice are excellent, demonstrating genuine kindness, helpfulness and empathy, and have provided valuable support during some difficult periods. The online consultation..

The people I've spoken to, including healthcare professionals from other practices, have expressed surprise at the approaches and methods used here. While there are occasional genuinely helpful and..

Frequently experienced delays in obtaining prescribed medications. Repeat prescription requests typically require more than a week to process. Staff appeared to lack clarity on procedures...

I rang on behalf of my partner this morning. The call was picked up promptly, and a member of the clinical team returned the call without delay. The service was excellent and represents the best..

I have found this practice to be accommodating and responsive to my healthcare requirements, demonstrating a genuine willingness to support my wellbeing.

Extremely pleasant and efficient experience.

The reception staff could benefit from improved professionalism and courtesy. A little politeness and consideration would make a significant difference to the patient experience.

The receptionist displayed a poor attitude and came across as rude. They seemed disengaged and unwilling to be present in their role.

A member of the nursing staff at this practice demonstrated exceptional care by insisting I seek hospital treatment when others were dismissive of my concerns. It turned out that urgent intervention..

The typical experience involved a minor wait, but once seen, matters were dealt with promptly and efficiently.

I find the approach of some clinicians quite frustrating, though I'm not always certain who I'm seeing. I have a long-term condition requiring ongoing management and follow-up appointments, but I..

I had an excellent experience today with very pleasant and helpful staff. While visiting the area this week, I developed an ear infection and needed assistance. I was informed that a member of the..

Since I first started attending this practice, I have consistently received excellent care. While a few members of the front desk team could benefit from additional training in patient interaction,..