MT

Melanie T. 11 months ago • From Google

Rating

Excellent

Reception attitude needs improvement here

I have updated this review to 5 stars as I have personally observed significant improvements. Thank you. It is unfortunate because the clinical staff here are excellent, however I have found one member of the reception team to be consistently curt and dismissive towards myself and other patients on multiple occasions. There have also been instances where I felt the information provided was inaccurate. On two separate occasions, I was told that someone would follow up with me by phone or message, but this did not happen. I am reluctant to leave critical feedback, but I would appreciate if this matter could be addressed.

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