Claremont Medical Centre

Sent a request for information and received a prompt callback within a short timeframe. The response was very swift!

I have been a patient at this practice since childhood, and I have noticed a significant decline in the quality of care over the past decade. I found my experiences with one particular clinician to..

I must say I've found this practice to be exceptionally helpful, courteous and flexible. I've dealt with several challenges recently and the entire team have been wonderful, with reception staff..

One member of the reception team is excellent and very supportive. The medical staff are all competent and provide good care.

Several years ago, this practice was excellent to attend when the previous team was in place, and the staff were genuinely helpful and supportive. However, the experience has deteriorated..

I have been attending this medical practice for a considerable period of time and, given the professional approach demonstrated by the clinical staff and administrative team, I would rate my..

I have been a patient at this medical centre for a considerable time and have consistently received appropriate care for my health requirements, including comprehensive evaluations and appropriate..

The clinical staff are competent, however the telephone service is extremely frustrating. I'm unable to understand why the administrative team struggles so much with call handling. I've experienced..

I would rate this practice far below satisfactory if possible. I feel my concerns are not being taken seriously. The telephone system presents significant difficulties—I was instructed to ring at..

The entire staff demonstrates a helpful, polite, and caring approach. I am very satisfied with the service provided by reception and clinical staff.

The entire team demonstrated helpfulness and politeness throughout my visit. Well done 👍

The medical team here is wonderful and incredibly supportive, demonstrating genuine compassion, warmth and consideration. I feel fortunate to have this practice as my healthcare provider.

I had been with this practice for nearly two decades. However, I recently discovered that I am no longer registered as a patient here. Following a significant cardiac event approximately a month..

We relocated from a different local practice and have found the care at this surgery to be excellent. Our son is able to receive same-day appointments when required, and the reception team are..

Terrible experience at this practice. The phone lines are consistently unanswered, the reception staff appear unable to manage basic tasks effectively, and securing an appointment is nearly..

Attended the surgery today for an appointment with a nursing staff member I hadn't seen previously. She was a delightful person who took the time to explain everything clearly and thoroughly, which..

Outstanding service, particularly from the practice management team for their assistance with the registration process, and from the clinical staff for their attentive and thorough care.

The clinical staff member provides good care, however another team member could benefit from improved interpersonal skills and responsiveness. The reception team's phone answering service has been..

Obtaining an appointment can be challenging, though the reception staff and visiting practitioners have been pleasant and friendly.

The reception team demonstrated professionalism combined with kindness and patience throughout my visits. During my consultations with the clinical staff, I felt heard and given the opportunity to..