JF

Joseph F. one year ago • From Google

Rating

Bad

Reception blocked urgent callback despite doctor's advice

I have experienced frustration on multiple occasions with the reception staff showing a lack of willingness to assist. When I explained that I had been advised to seek immediate help if my symptoms returned, I was met with an unhelpful response. I was told to call back the following day, with the earliest available appointment being several weeks away, despite having been given different guidance by my clinician.

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