Donnington Medical Partnership

The team members were not consistently wearing masks while performing their duties and moving around the practice, including during patient interactions. This created a concerning atmosphere when..

The medical professionals at this practice provided excellent guidance and support, while the reception staff demonstrated outstanding service.

My mother has been a patient at this GP practice for more than 45 years and has always spoken positively about it. Recently she made several requests to the administrative team. The staff members..

I have repeatedly contacted and visited the surgery due to receiving incorrect information, and on these occasions the reception staff have been dismissive and unhelpful. Even when errors have..

The receptionist's manner was quite unfriendly.

I wish I could give a lower rating! I simply don't understand how this medical system works. I attended an appointment where I was advised to undergo some blood tests. When I went in for the..

I contacted the practice to arrange appointments for my children. During the call, I found the receptionist's manner to be quite abrupt and argumentative, which made the interaction difficult. The..

Poor service experience. I attempted to obtain guidance regarding travel vaccinations. I was instructed to contact a travel clinic initially to determine which vaccinations I would require, and then..

The clinical and nursing team at this practice are outstanding. The reception staff are frequently occupied, but they remain courteous. The medical professionals take the time to listen carefully..

Two of the clinicians at this practice are the reason for the positive rating. There is a sense that a previous staff member would have been a valuable retention. The reception and administrative..

Please do not see Dr McNally under any circumstances. Choose ANY other doctor. Absolutely no empathy, unkind, cold.

This GP practice is excellent. The reception team have consistently treated me with courtesy and every clinician I have consulted has been outstanding. I have a young child and when she requires..

A welcoming and supportive neighbourhood healthcare facility.

Had to wait three weeks to secure an appointment, and then experienced a delay of more than 45 minutes beyond the scheduled time. The reception staff were unable to provide any assistance with the..

This practice has presented ongoing difficulties for me and my loved ones throughout my life. While I'm unable to detail everything in this space, I feel strongly enough about the impact on my..

I recognise that the healthcare system faces significant pressures and that staff are undercompensated. However, my experience here was unsatisfactory. I presented with concerning symptoms that..

I'm very, very happy with my GP services - the reception team and doctors are excellent. They always listen to patients and never dismiss concerns. Before, I was registered at a different practice..

I have regretted switching to this practice. While I am currently expecting, I have found that there appears to be a lack of coordination between the maternity team and the surgery, despite them..

The medical facility and its associated pharmacy appear to lack organisation - on multiple occasions I have experienced delays in obtaining standard prescription refills even when I have submitted..

I had a swift appointment and encountered welcoming team members. Throughout my visits, I have not experienced any issues and have consistently found the practice to be responsive to my needs.