Saffron Health Partnership

Attended an appointment at the scheduled time only to be informed that the appointment had already taken place the previous week. This is the third occasion this has occurred, and I am confident in..

I contacted the practice during standard opening hours regarding my young daughter who was experiencing a swollen infected eye. The receptionist informed me that all appointments were fully booked..

I would rate this experience extremely poorly. If alternative registration is available, I would recommend exploring that option. I have repeatedly received inaccurate information. On multiple..

If you manage to get an appointment with a clinician, they are excellent. The problem lies in how the practice is run. The systems in place create a sense of despair that accessing care will be..

The telephone system really needs improvement - it's incredibly frustrating. Please consider upgrading to match modern standards that other practices have already implemented.

Have not had a positive experience with this practice. Attempted to contact them shortly after opening and made multiple call attempts, with each one being disconnected. When I finally got through,..

I would give a lower rating if it were possible. The process of securing an appointment is extremely difficult.

I would advise against choosing this practice. Registering my family and myself here proved to be a poor decision. Over a two-year period, I was only able to secure a single appointment for my child..

My negative review concerns the system rather than the clinical staff. I had been so anxious about the difficulties mentioned in other reviews that I postponed contacting the practice for several..

I had a disappointing experience with the reception staff when trying to arrange an appointment for my young child. Rather than assisting with the booking, the staff member seemed more focused on..

Contacted the surgery through the online platform at 4pm. Received a call from a clinician shortly before 5pm and following a comprehensive discussion, a prescription was provided. Excellent and..

This is my current GP practice, but it is difficult to obtain appointments, even for a sick note. During my recent visit, I was seen by a clinician who I felt was not understanding. Their approach..

Getting an appointment here takes longer than waiting for divine intervention...

I have consistently struggled to secure an appointment at this practice. Despite calling at opening time each morning, available slots appear to be allocated very quickly. On occasions when I do..

This practice fell well short of expectations.

I found the experience disappointing. The appointment booking system requires significant time investment, as I spent considerable periods on hold attempting to reach someone. I was informed that..

I switched to a different practice because I've attempted to book an appointment for my child on multiple occasions over recent weeks. Each time I've called early in the morning, I've been kept..

The medical professionals here are disappointing, and the waiting times are frustrating. I was in the queue significantly later than my appointment slot and still had not been seen. The online..

Absolutely terrible. I have never had a worse experience with a GP practice. I feel the online booking system may not be monitored effectively, as if the inbox is not being accessed regularly. I've..

I contacted the practice recently regarding a concern with my medication. Prior to this interaction, I had not encountered any discourteous behaviour, but this experience proved to be different...