Duke Street Surgery

This practice has become quite disappointing. I experienced a lengthy wait and felt rushed during my appointment, which was cut short. I would rate this lower if the system allowed, as the overall..

Getting an appointment is extremely challenging given the limited window available during weekday mornings. Calling at any time outside of the exact opening hour means missing out on availability,..

I have attempted several times to secure a GP appointment starting from early morning, but on each occasion I have been informed that there are no available slots. This situation is incredibly..

The care received fell short of expectations, with concerns about assessment accuracy, referral processes, and transparency in medical records. Multiple issues were encountered, though..

I have been a patient at this practice for approximately 16 or 17 years. The quality of care declined following the departure of one of the senior clinicians, and has continued to deteriorate more..

This practice has not met my expectations. I found the previous location more welcoming and would prefer to return to that environment.

This practice was disappointing. If you are experiencing pain, be aware that there may be reluctance to prescribe pain relief medication, and you may be expected to manage discomfort with limited..

It is challenging to provide feedback when securing an appointment proves so difficult. My previous GP practice, which was of excellent quality, unfortunately ceased operations following..

I have found this practice to be extremely unhelpful. I manage ongoing health conditions and depend on regular medication to maintain my wellbeing. Despite consistently requesting my prescriptions..

I previously gave this practice a five-star rating, but there has been a significant decline in service quality. When it comes to prescription modifications, the reception team appears to be making..

I have been struggling to get an appointment for my partner to have a private medical examination for work purposes. I contacted the surgery and the receptionist was very knowledgeable and extremely..

Absolutely terrible experience with the medical staff who seem unwilling to address any concerns whatsoever. I wish the previous surgery location was still operating as it was far superior. I'm..

This surgery has been my healthcare provider since childhood and I have found it to be excellent. The care I have received has been of a high standard, and I would strongly recommend this practice..

I have been a patient at this surgery for nearly 12 years and have always been satisfied until recently. After I relocated, the surgery began contacting me via text message requesting confirmation..

Excellent care provided by the entire team at the practice.

I have been a patient at this surgery for many years. Following changes in the management and retirement of the previous practitioners, there has been a noticeable decline in the standard of patient..

Only giving it 1 star. Struggled to secure an appointment with a significant wait time ahead. Visited a pharmacy who indicated a medical consultation was necessary. Called at the earliest..

I've always felt that the staff seemed disinterested and keen to move through appointments quickly rather than taking time with patients.

I felt dismissed when I sought assistance regarding a particular benefit application matter.

I have been consistently satisfied with the care provided over more than a decade, during which the team has regularly demonstrated exceptional commitment and support. I was so impressed with the..