Grove Village Medical Centre

The reception staff have been problematic and appear to show preferential treatment to certain patients, with what seems like differential handling based on background. This is my second concerning..

I have lived in the UK for over three decades and have been registered with multiple GP practices throughout this period. This medical centre is genuinely among the finest practices I have..

I have had consistently positive experiences at this practice. Throughout two pregnancies and now with two young children, I have never encountered any issues. Whenever I have felt concerned about..

The receptionist was unhelpful and displayed poor customer service.

My entire family have been with this valued practice for nearly two and a half decades, spanning a quarter of a century. The clinical team and their staff have consistently been kind and helpful...

Found the surgery very helpful overall. The receptionist was very helpful and friendly. The clinician was quick to diagnose the issue presented.

Not satisfactory. One clinician appears to be extremely busy and tends to keep patients waiting at the entrance with minimal time allocated for consultations.

I have found this surgery to be the poorest I have experienced. Having relocated several times throughout my life, I have attended various medical practices. I visit infrequently. However, whenever..

The practice provided a disappointing experience, falling short of expectations. The consultation felt rushed, with the focus appearing to be on completing the appointment quickly rather than..

The reception staff member displayed an unhelpful demeanor and was discourteous. Additionally, some of the clinical staff could benefit from improving their interpersonal skills and professionalism...

The experience has been positive overall, with reception staff being helpful. However, there was an issue where completed paperwork was not properly recorded in the system despite being fully filled..

The main issue I experienced was with the reception team. Their manner of communication felt quite inappropriate and unprofessional. On a recent visit, I had an appointment scheduled for early..

This practice fell significantly short of expectations and I was very disappointed with the experience.

Absolutely dreadful experience. Certain members of the reception team are incredibly difficult to interact with. When you ring feeling distressed, worried, unwell and anxious, you receive absolutely..

I would like to leave some positive feedback for the receptionist who was very polite and understanding during my recent visit. It was a pleasant change from some of the less courteous interactions..

The practice has demonstrated a helpful and patient-focused approach. The reception team are courteous and the clinical staff have been very pleasant.

After relocating to the area a few years ago, we had an unfortunate experience at our previous practice. However, discovering this medical centre has been wonderful for us as a new family. The..

I cannot believe how professional, attentive and helpful this medical practice is. The clinical staff are so understanding and caring. I had a very difficult experience at my previous practice over..

This practice has not met my expectations and I would suggest considering alternatives if possible. I cannot recommend it. There are consistently lengthy waiting times, and I feel my concerns are..

This practice has provided me with an extremely disappointing experience. The front desk staff were unhelpful and difficult to work with. Additionally, the clinical team took an unusually long time..