Peel Gps

I have felt dismissed by the lack of available appointments over several weeks for a persistent respiratory issue lasting six weeks. When I finally managed to get through last week, I was advised to..

We’re sorry to hear about your experience and the concerns you’ve raised. Please contact us directly so we can discuss your situation in more detail and see how we can help.

The phone lines are frequently busy from early morning, making it difficult to reach the practice. You might have better success trying to call later in the day.

I have been attending this practice for almost thirty years, initially with one clinician and then with another. Throughout my time as a patient, I have consistently been treated with respect,..

The team here is warm and approachable. The environment is welcoming and the facilities are well-maintained.

I have been attending this practice for many years and have consistently found their services to be of a high standard. The clinical staff and reception team alike have always demonstrated courtesy,..

I would like to express my appreciation for the receptionist, who demonstrated excellent communication abilities and compassionate understanding. They listened attentively to my concerns as a parent..

The practice is difficult to reach by telephone. Whenever I attempt to call, the line is consistently busy regardless of the time of day. This has been frustrating on several occasions.

It is extremely frustrating trying to reach the practice by telephone, as calls frequently go unanswered, making it very difficult to secure an appointment.

Thank you for your review. We cannot discuss individual clinical matters publicly. The concerns you raised at the time were handled through our formal complaints process, and a full review and..

This practice has been extremely disappointing. The appointment system makes it very difficult to see a clinician, and when issues arise, responsibility seems to be deflected elsewhere. The online..

The team consistently demonstrated helpfulness and courtesy throughout my visits.

I feel very fortunate to be a patient at this practice. I consistently feel heard and valued during my interactions. The team demonstrates genuine respect in all their dealings with me. While I..

I would recommend this practice to anyone, particularly those dealing with addiction issues, as the medical team here has developed expertise in substance misuse support.

Extremely disappointing. The practice relies heavily on digital systems and applications that create a confusing experience. Getting through by telephone proves very difficult. The service appears..

I had a very poor experience with my appointment scheduling. I was kept waiting significantly beyond my scheduled time, with a delay of approximately one hour between when I was due to be seen and..

I would give them a lower rating if possible. I require daily medication for a chronic condition. However, the surgery has declined to issue a repeat prescription, stating that a clinical review is..

The reception area experience was disappointing. I attended two appointments, and during my second visit, the staff member at the desk failed to process my arrival, resulting in me waiting for an..

The service provided fell short of expectations.

The practice appears to be currently unavailable. The telephone line remains constantly engaged. Even when you manage to send a message, the responses received contain questions about information..