Werneth Medical Practice
Saqib A. 3 years ago • From Google
Bad
Reception didn't care about my urgent baby concern
I would rate this practice far below one star if possible. I have never felt compelled to leave a review before, but in my experience, I have not encountered a practice that falls short in the way this one does. The reception staff appeared dismissive and unhelpful. When I contacted them early in the morning regarding my young infant who was unwell, I was offered an appointment a considerable time in the future. There was no empathy shown, no guidance offered, and the interaction felt abrupt and incomplete.
This practice has significant difficulties with appointment availability, making it challenging to access care when needed.
Werneth Medical Practice
r a.
The staff members were unhelpful and displayed poor attitudes during my visit. Their manner of interaction felt unnecessarily stern and unwelcoming.
Werneth Medical Practice
Zarina F.
I called requesting an urgent appointment but was told there were no slots available. When I asked about booking in for another day, I was again informed that nothing could be arranged. I then..
Werneth Medical Practice
Khalid M.
I consistently experience significant obstacles to receiving care at this practice, which functions as the primary barrier to healthcare access. Even when navigating these hurdles, the experience..
Werneth Medical Practice
Saqib A.
I would rate this practice far below one star if possible. I have never felt compelled to leave a review before, but in my experience, I have not encountered a practice that falls short in the way..
Werneth Medical Practice
Rahyan R.
The clinician at this practice should consider whether their current approach aligns with their professional responsibilities, as the demands of the role appear to have resulted in a somewhat..
Werneth Medical Practice
shaban h.
The service has been consistently disappointing over an extended period. Obtaining an appointment requires waiting considerably longer than ideal, and there have been instances where appointments..
Werneth Medical Practice
Humaira I.
Disappointing experience with the service received. The reception staff were unhelpful when I arrived slightly behind my scheduled time, and I was turned away without being seen. This contrasts with..
Werneth Medical Practice
subs 1.
It has been extremely difficult to obtain an appointment at this practice. I have been unable to access a consultation for an extended period.
Werneth Medical Practice
maryam t.
The staff members were impolite and unhelpful, and I felt the customer service was poor. I was dissatisfied with my experience at this medical centre and decided to lodge a formal complaint with the..
Werneth Medical Practice
Syed A.
I have been unable to reach this practice despite attempting to contact them for an extended period, with the line consistently unavailable. This has been extremely frustrating.
Werneth Medical Practice
kiran s.
This surgery has been extremely disappointing and frustrating to deal with. The phone lines are not answered promptly. I called earlier and had to wait for 8 minutes listening to the phone ring..
Werneth Medical Practice
Anonymous A.
I would rate this experience much lower if possible. The reception staff displayed unhelpful attitudes throughout my visit. I arrived for my appointment on time but spent twenty minutes waiting at..
Werneth Medical Practice
Ittba S.
Extremely frustrating experience! Called at 8 as instructed and got through at 8:20, only to have the call disconnected. Called back and didn't manage to connect until 9:45. Despite being fourth in..
Werneth Medical Practice
C W.
I wish I could provide a lower rating! The service felt inadequate. The practice states opening hours of 8am, yet I was unable to access the appointment booking system until 8:30am, with repeated..
Werneth Medical Practice
Sarah R.
I would not recommend this practice. I was unable to identify who I spoke with during my visit. When I mentioned experiencing skin discomfort and asked about treatment options, I was told to..
Werneth Medical Practice
Tahir M.
I would respectfully urge others to be aware that this practice has significant difficulties with appointment availability. Despite making multiple attempts to secure an urgent slot in the morning,..
Werneth Medical Practice
Abdullah A.
I'm disappointed with this experience.
Werneth Medical Practice
Koyesh (.
When I call to book an appointment at 8:00am, it feels like a frustrating exercise in self-punishment because I seem to enjoy putting myself through difficulty. I called at 8:00am and found myself..
Werneth Medical Practice
irfan k.
The service quality falls significantly short of expectations. The appointment system appears inefficient, with repeated unhelpful responses received over a week-long period. Attempting to contact..
Werneth Medical Practice
tamanna b.