RA

Rachel A. 5 years ago • From Google

Rating

Bad

Reception didn't follow up on vaccine appointment

My mother required her second vaccination appointment and was informed by reception that they would be in touch nearer to the date. She has called multiple times to follow up on this, and has only recently been advised that she needs to arrange this through the online booking system. Unfortunately, she is now unable to secure an appointment within the required timeframe for her second dose, which is very frustrating.

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