KK

Kp K. one year ago • From Google

Rating

Bad

Reception didn't mention the midwife wasn't available

Attended a maternity appointment scheduled for 9am and checked in at reception, but experienced a 20-minute wait. When I returned to reception to inquire about the delay, I was informed that the healthcare professional had not yet arrived and there was no appointment list available. It was unclear why this information wasn't communicated during my initial check-in, or what was being processed when I was asked to take a seat. This lack of clarity about the appointment status was frustrating.

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