The Park Medical Centre

The clinical staff provide good care when appointments are secured, though the administrative and support team experience has been less satisfactory. There have been ongoing issues with record..

The quality of care at this surgery has declined. I was disappointed when the practice declined to provide support for a young person experiencing significant difficulties, stating they were unable..

Excellent practice with courteous reception staff who efficiently gathered my information and explained that a clinician would contact me shortly. Both the advanced practitioner and doctor spoke..

I have been a patient at this practice for over four decades and have generally experienced the doctors and medical staff to be approachable and supportive. In recent times, there have been..

I requested an appointment with a doctor and was informed there would be a two week waiting period. The receptionist offered an alternative appointment with a nurse practitioner on Friday, which I..

I have consistently received excellent care during my visits. The reception staff have demonstrated helpfulness and courtesy on every occasion.

Called the care navigation service, but found they were unhelpful and didn't provide the support or guidance I was hoping for.

After seven years of living in the UK, this is the first occasion where I have attended with a concern and received a proper resolution. Outstanding practice. Much appreciated!

The receptionist's manner was quite unfriendly and unwelcoming.

I felt my health significantly worsened due to what I perceived as inadequate care. Despite attending appointments regularly over an extended period and communicating my concerns, I did not feel my..

The reception team can be quite abrupt when answering calls. I arranged for a prescription to be sent through, but wasn't informed by the clinical staff that there might be any issues with it, which..

Had to see a clinician after I'd been to A and E and felt unheard there. Saw a doctor after speaking to a nurse practitioner. I could not fault the process at all and for me the doctor went over and..

The clinicians at this practice are good and very understanding. The staff are responsible and helpful.

The administrative staff handling phone calls were unhelpful and made me feel judged rather than supported. When I contacted the practice during a time of distress, the manner in which I was spoken..

This practice has been a deeply frustrating experience. I struggle to express how dissatisfied I am with the service provided. The reception staff have not been helpful. I require an ongoing..

Requested an urgent appointment and received a prompt callback within the hour from a very considerate clinician who established a comprehensive management plan covering both immediate care and..

I have consistently had positive experiences at this practice, with only occasional issues encountered with front desk personnel. The overall environment is welcoming and approachable, and the..

The service at this practice has been disappointing, with significant delays in securing appointments and unhelpful staff interactions that left me feeling unsupported.

The staff appeared inadequately trained, and obtaining an appointment proved extremely challenging. There seemed to be a lack of concern for patient urgency, with the process made unnecessarily..

The waiting time was excessively long, and despite being informed of my position in the queue, I was unable to obtain what I needed. I attempted to use the online appointment system as suggested,..