LH

Laya H. one year ago • From Google

Rating

Bad

Reception didn't understand my accessibility needs

I feel the clinical staff would benefit from additional training in supporting patients with disabilities and neurodivergence. During my visit, I didn't feel my needs were properly understood or respected. The appointment left me feeling very uncomfortable and upset. I attended simply to obtain a work-related document, not to be made to feel judged about my condition. This experience has made me reluctant to attend appointments in the future.

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