Riverview Health Centre

The experience did not meet expectations.

I had a very poor experience during my visit.

I waited on the phone for a considerable amount of time and was informed I was first in the queue. When my partner attended an appointment and received a prescription, we were told to collect it..

I have had four unsatisfactory experiences at this practice. First, I asked the receptionists about addiction support services for a family member and was told none were available through them. A..

The practice offers a pleasant, clean and comfortable environment. The team members are friendly and welcoming. The clinical staff provide good care.

I attended an in-person appointment where my symptoms were thoroughly explained and well understood. The consultation went very smoothly overall. I am very grateful for the care received.

Attempted to call 14 times today to arrange an appointment without success. Fourteen attempts with no response. On the rare occasions I have managed to secure an appointment over the past two..

Eventually received a referral to the district nursing service. Had helpful conversations with supportive staff members, followed by exceptional care and guidance from another team member...

This practice offers a comprehensive range of health services including general medical care, laboratory testing facilities, and specialist clinics. The staff are pleasant and approachable, creating..

It functions as an intended treatment facility, fulfilling its designated purpose.

A receptionist at the practice was unhelpful and dismissive when a patient enquired about difficulties reaching the surgery to arrange an urgent appointment.

The district nursing team visited me following my hip surgery. The nurses who attended were absolutely wonderful – they completed all necessary care tasks while also taking time to listen to my..

I found my experience at this practice to be very disappointing. It felt like nothing was being resolved during my visits. The team members and reception staff seemed disorganised, with inconsistent..

The receptionist scheduled me with a clinician that my family and I have chosen not to see for an extended period due to concerns related to mental health support. We had requested an appointment..

I attended a local health centre in the North East last year during winter regarding a skin lesion that appeared significantly inflamed and potentially infected. I made two visits to the facility..

This review concerns the practice at Riverview health center. The clinical staff are entirely adequate, however the reception team's demeanor leaves much to be desired. Management should consider..

The car park tends to be heavily occupied with staff vehicles, making it difficult to find a space without arriving well in advance. This situation is particularly challenging for all visitors, and..

I had a disappointing experience when I contacted the reception team at this medical facility. I had been instructed to call regarding some test results that needed to be transferred, but I found..

I must concur with the various observations that have been made about numerous members of the team. Given that certain feedback dates back several years, it appears that those in positions of..

Is this practice situated in the Hendon area?