Grove Village Medical Centre

I would not recommend this practice. The service fell short of expectations. The reception staff came across as unwelcoming, and I felt concerned about how my medical information was being handled..

I have had consistently positive experiences at this practice. Throughout two pregnancies and now with two young children, I have never encountered any issues. Whenever I have felt concerned about..

If I could give this surgery a zero I would, I have been with this surgery since I was a child and it has changed in not a good way. Six months ago I took my children to be referred for assessment..

I have lived in the UK for over three decades and have been registered with multiple GP practices throughout this period. This medical centre is genuinely among the finest practices I have..

I attended an appointment and the healthcare professional I saw was genuinely uplifting and positive throughout. They went the extra mile in assisting me with my medical test, taking time to address..

I have been attending this clinic for over four years now, and I have experienced what I consider to be consistently disrespectful and dismissive behaviour from a member of the reception team. This..

On each visit, I have consistently experienced delays of between 15 and 40 minutes before being seen.

I travelled to an airport for a week-long trip abroad and discovered I had forgotten an essential medication. Being dependent on this medication for my health, it was critical that I obtain it..

The reception staff came across as unwelcoming, which was quite discouraging. Being courteous doesn't require any extra effort, yet they treated me as though I were completely out of place.

The clinical staff always seem rushed and unable to properly address my health concerns, which is frustrating. Additionally, the reception team sometimes questions the reason for appointments in a..

I have found this GP surgery to be deeply unsatisfactory throughout my time as a patient. The reception team has consistently demonstrated poor communication skills, frequently making errors with..

After relocating to the area a few years ago, we had an unfortunate experience at our previous practice. However, discovering this medical centre has been wonderful for us as a new family. The..

My child was unwell and I was advised to attend the hospital rather than being offered a routine appointment, which resulted in a lengthy wait. I found the experience frustrating, as the service..

The main issue I experienced was with the reception team. Their manner of communication felt quite inappropriate and unprofessional. On a recent visit, I had an appointment scheduled for early..

I would like to leave some positive feedback for the receptionist who was very polite and understanding during my recent visit. It was a pleasant change from some of the less courteous interactions..

They have declined to prescribe a medication that I consider essential to my health and wellbeing.

I have observed several comments from others regarding the approach of the receptionist handling telephone inquiries. This individual comes across as dismissive, argumentative, and discourteous,..

I have been a patient at this surgery for most of my life, following my parents who also attend. For the majority of that time I have had little reason to visit, but recently I have been dealing..

Upon arriving at reception, I found the staff member to be unwelcoming and unhelpful. There was no friendly greeting or smile, and I felt spoken to in a condescending manner. I believe that working..

The reception staff were unhelpful and ended the call abruptly during our discussion.