MS

Mandeep S. 4 years ago • From Google

Rating

Bad

Reception dismissed urgent fever concerns without proper support

I would give no stars if possible, but the system requires at least one. This practice has been very disappointing. My family member had a high fever that was not improving, so we contacted the practice. The receptionist advised us to speak with a nearby pharmacist who would supposedly contact us with a prescription. I waited throughout the afternoon but never received a call. When I visited the pharmacy in person to explain the situation, the pharmacist indicated they do not operate in this manner. I felt misled about how the service works. If the practice is unable to properly support patients, it would be better to be transparent about what services are actually available.

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