The Oaks Medical Centre

I recently attempted to contact the surgery and found the interaction quite disappointing. The staff member's tone was rather abrupt, and whilst I understand it may have been towards the end of..

It has been extremely challenging to reach the practice during morning hours. When I finally managed to connect, I discovered there were many others ahead of me in the queue. I have been attempting..

This is the finest medical practice I have ever attended. I have no complaints whatsoever. I would strongly encourage others to use their services.

Usually an amazing practice with kind staff and excellent patient care, would recommend this GP surgery to anyone. I had one negative experience with a member of clinical staff during a recent..

I have nothing but praise for this practice, from the front desk team through to the clinical staff. Everyone demonstrates genuine helpfulness and attentiveness. As with any medical practice, it's..

The entire team at this practice has provided excellent support throughout my time as a patient. I have been attending for many years and would strongly encourage others to consider using their..

I cannot fault this practice as the receptionists are fantastic, always showing genuine care and making a real effort to help. Thank you so much. The clinical staff have also been amazing and..

Have just relocated from a previous practice to this surgery. My initial experience has been positive. I was able to have an appointment with a clinician, which hadn't happened for several years at..

I have nothing but praise for the entire team at this practice! My child has experienced recurring health issues and the staff consistently respond promptly, which has prevented several hospital..

I would advise against using this practice. The staff members displayed a dismissive and unhelpful attitude throughout my visit. There appeared to be a lack of consideration for patient wellbeing,..

It appears that securing an appointment has been difficult, and this lack of availability has negatively impacted my health situation. The challenges in booking appointments have made me consider..

Attempted to contact the practice multiple times from early morning without success, as calls were not being answered.

This facility has been a frustrating experience for me. I rarely manage to book appointments due to my early morning work schedule, so I've had to depend on cancellation slots that become available..

I have consistently had a positive experience at this practice. While contacting the surgery by telephone can sometimes be challenging, I find that using the NHS app provides a convenient..

The experience several years ago was deeply concerning and caused considerable worry for our family over an extended period. The previous clinician involved is no longer at the practice. The current..

I wanted to express my appreciation to the reception team. I spent the entire day attempting to obtain some diabetes monitoring sensors from one clinic location. I was transferred between..

The reception and administrative team have consistently demonstrated friendliness and professionalism. I have typically been able to secure appointments at times that suit me. The clinical nursing..

I attempted to book an appointment regarding my child's eyesight following a school recommendation. After a lengthy wait to reach someone, I was offered a telephone consultation rather than an..

I was referred through 111 to expect a telephone consultation, however the medical centre attempted to contact me on an incorrect number rather than the one I had provided. This was subsequently..

I have had a very poor experience with this practice. I typically only contact them for urgent matters, perhaps twice yearly. When I called in the morning, it took 45 minutes to get through, and I..