LP

Lukas P. 4 years ago • From Google

Rating

Bad

Reception dismissive about pain relief concerns

The GP practice has not been providing adequate support for my partner's situation. Following abdominal procedures with further surgery planned, she contacted the practice regarding pain management but felt the response was insufficient. When she attended an in-person appointment to discuss pain relief, she was advised to take paracetamol despite experiencing significant discomfort. This has resulted in repeated visits to the emergency department for pain management. I have also experienced difficulties obtaining help for a back injury sustained in an accident, which causes considerable pain and mobility issues. When I contacted the practice, I received similar advice to take paracetamol, which has not addressed the underlying problem. I am very dissatisfied with the level of care provided and intend to lodge a formal complaint. I am actively seeking alternative GP services that can offer more comprehensive support for both my partner's condition and my own health concerns.

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