The Willesden Medical Centre
Aseel N. 4 months ago • From Google
Bad
Reception dismissive about pharmacist appointments
This practice was previously excellent, but the experience has deteriorated significantly. The availability of medical practitioners has become limited, with appointments increasingly being allocated to pharmacy staff instead. I found this approach concerning, as it represents a notable shift from traditional general practice care. When I attempted to discuss my concerns by telephone, the reception staff could have been more accommodating and supportive in their communication. The explanation provided was that medical practitioners were unavailable and that pharmacy-based consultations would be the primary option going forward. Given these changes, I have decided to seek care elsewhere. The overall standard of service appears to have declined considerably.
Excellent support and consistently willing to assist
The Willesden Medical Centre
Julio C.
Excellent primary care physician with a compassionate medical team that goes above and beyond to provide support and assistance.
The Willesden Medical Centre
Ingrid B.
Walking into the office for the first time, I was immediately put at ease by Sheila's incredibly welcoming and friendly demeanor. Her warm smile and helpful attitude made me feel completely..
The Willesden Medical Centre
Stefanja N.
I am extremely happy with this GP practice. I was transferred from another GP because they were unable to provide consultations. The clinician who saw me demonstrated great care during my..
The Willesden Medical Centre
Liyah M.
I had a wonderful experience at my appointment. The healthcare professional demonstrated genuine care, maintained high professional standards, and responded promptly to my needs. My health concerns..
The Willesden Medical Centre
hettie t.
The practice consistently demonstrates helpfulness and promptness when it comes to scheduling appointments.
The Willesden Medical Centre
Jean D.
Throughout my long-standing relationship with this practice, the front desk team and administrative personnel have consistently demonstrated exceptional professionalism and responsiveness.
The Willesden Medical Centre
Abdifatah A.
I've had a really positive experience at this medical centre. The staff members are consistently courteous, supportive, and maintain high professional standards. Appointments tend to stay on..
The Willesden Medical Centre
Michelle M.
The reception staff member was friendly and addressed my question efficiently. The receptionists at this practice are consistently welcoming.
The Willesden Medical Centre
Midnight L.
I apologize, but having spent years in a diverse medical setting under significant stress and modest compensation, this does not justify the unacceptable behavior. If healthcare professionals..
The Willesden Medical Centre
Suziie P.
I attended for the first time as a newly registered patient and would like to express my gratitude to the entire team, particularly the reception staff member who was exceptionally patient and kind..
The Willesden Medical Centre
Haz D.
The healthcare professional demonstrated a thoroughly professional approach in managing the conversation and providing responses. I would certainly recommend them based on their dependable service...
The Willesden Medical Centre
Mustafa A.
I recently attended an unscheduled appointment at this practice this evening, and I was very impressed with the level of service and care provided. The reception staff member was exceptionally..
The Willesden Medical Centre
Kwame O.
This surgery has consistently demonstrated a warm and professional approach. Having been a patient for an extended period, I have developed a genuine sense of familiarity and comfort with the team...
The Willesden Medical Centre
Jeff B.
I stopped by the Medical centre recently to help my elderly mother get ear microsuction treatment. At 93 years old and wheelchair-bound, we encountered a challenge when we first arrived: the..
The Willesden Medical Centre
Shaiy M.
Dr. Saima Janjua exemplifies outstanding medical care through her exceptional approach to patient treatment. Her consultation style is marked by genuine empathy, meticulous listening, and..
The Willesden Medical Centre
Daniela I.
It is extremely difficult to secure an appointment at this practice. The online booking system that patients are directed to use consistently fails to function properly, and the practice does not..
The Willesden Medical Centre
Eliza j.
Recently visited Willesden Medical after enduring multiple disappointing experiences with other general practitioners. Willesden Medical helped me address my physiotherapy concern with..
The Willesden Medical Centre
KILL- T.
Willesden Medical Centre used to be a great GP practice, but now it's deteriorated significantly. The current appointment process is frustrating: you spend ages waiting on the phone, only to be..
The Willesden Medical Centre
Wiliam W.
I had a telephone appointment arranged for me, but the subsequent experience was deeply disappointing. Upon reviewing the appointment details through the NHS app, I noticed the information recorded..
The Willesden Medical Centre
clara t.