Nantwich Health Centre

Extremely patient and helpful staff member who reassured me and provided clear explanations about my concern. Much appreciated, especially given the day of the week. Thank you.

The only reason I give it 3 stars is because of the difficulty of getting through on the phone during peak morning hours. It's virtually impossible although it could be argued that someone must be..

The receptionist I spoke with was unhelpful when I raised concerns about my test results not being reviewed. I felt dismissed when expressing my frustration. The practice would benefit from having..

Having recently relocated to the area, we joined this practice. Our experience with administrative processes and medication management has been disappointing, and these issues remain unresolved. In..

I had a very positive experience with the reception team and clinical staff at the health centre. They were consistently accommodating when arranging appointments for my son and made me feel welcome..

A deeply frustrating experience that I cannot recommend, particularly if you have genuine healthcare concerns requiring prompt attention. Alternative services such as 111 may be worth considering...

A well-resourced surgery with approachable and capable staff members who make genuine efforts to work around your scheduling preferences. Appointments are generally available when needed, though..

I had a very negative experience during my appointment. I felt the clinician was dismissive and unwilling to engage with my concerns. The interaction left me feeling like I was imposing on their..

There was a queue of patients waiting at reception. The receptionist stepped away to retrieve a form but was occupied for approximately 10 minutes, appearing to be engaged in conversation and..

I cannot express enough appreciation and gratitude for the exceptional care and kindness shown throughout my family member's healthcare journey during a period of medical complexity. The clinician..

I concur with previous reviewers regarding the limitations of the telephone inquiry service. That said, the medical facility itself is well-resourced and the team members are genuinely welcoming. It..

As a long-standing patient at this practice, I have consistently positive things to say about the entire team. While appointment scheduling can occasionally present challenges and feel frustrating,..

This practice and its team fell short of expectations. There was a lack of compassion, responsibility, and responsiveness when dealing with matters requiring prompt attention.

Last year I had problems with severe pain in my shoulders. Normally I would take no notice but Sir Chris Hoy was on the TV the day before and explained how his prostate cancer was discovered, it all..

I am giving a 1 star as I cannot give zero to the clinician I saw this morning. Suffering from significant lower back discomfort since Friday and this morning was so severe I couldn't get out of..

The nursing staff at the surgery can sometimes come across as abrupt and inattentive during appointments.

I had a wonderful experience with my healthcare provider. They demonstrated genuine kindness, attentiveness and empathy throughout my interactions. They have been instrumental in supporting me..

The directions provided by Google Maps guide you down market street in search of the car park, but this route does not actually lead there. The correct way to access the car park is by turning in..

I had blood work completed several weeks ago. The practice operates on a system where they only contact you if there are concerns, otherwise silence indicates normal results. During a previous phone..

The surgery can be somewhat slow in handling matters, particularly when trying to reach them by telephone, which occasionally takes considerable time to get through. Additionally, it is not always..