Nantwich Health Centre

I cannot express enough appreciation and gratitude for the exceptional care and kindness shown throughout my family member's healthcare journey during a period of medical complexity. The clinician..

The reception team came across as rather dismissive and unhelpful during my interaction. They seemed keen to move things along quickly without providing much useful guidance. It would be beneficial..

My rating breaks down as: 10 stars for the clinical consultation, 0 stars for the phone and booking system. It was incredibly refreshing to be seen by a healthcare professional who listens..

I would give a lower rating if possible. We were unable to register at this practice because we do not have a residential address in the catchment area, as we live on a boat and travel continuously,..

Five stars for the clinical team! What a wonderful experience and has restored my confidence! So compassionate and approachable and a real asset to the practice. The reception staff are consistently..

A well-resourced surgery with approachable and capable staff members who make genuine efforts to work around your scheduling preferences. Appointments are generally available when needed, though..

The reception team at the building entrance could benefit from improved customer service standards. There were instances where visitors felt spoken to dismissively, and concerns about patient..

My spouse recently attended an appointment at the surgery and was experiencing significant mobility difficulties. Following the consultation, they were informed that exercise guidance and contact..

The receptionist at the front desk was incredibly helpful, polite and kind.

I contacted a local health centre regarding their travel vaccination service. I paid a fee for a consultation where the healthcare professional reviewed a questionnaire I had completed, despite my..

Attended the practice on two occasions with my child. The waiting times were considerably lengthy on both visits, with delays exceeding 45 minutes beyond the scheduled appointment slot. The staffing..

This practice has significant shortcomings as a patient experience. Most of the clinical staff appear to prioritise operational metrics over patient care, with only occasional exceptions. The..

This practice has not met my expectations in terms of competence and efficiency. I have found the experience to be frustrating and feel my time has not been well spent.

I attended an appointment to see the phlebotomist but was informed they were no longer available. When I called back, I received conflicting information about my appointment status. Initially, I was..

I had a very negative experience during my appointment. I felt the clinician was dismissive and unwilling to engage with my concerns. The interaction left me feeling like I was imposing on their..

It's frustrating to never see the same healthcare provider and feel like your concerns aren't being properly heard. The staff can come across as dismissive, making you feel like you're imposing on..

Last year I had problems with severe pain in my shoulders. Normally I would take no notice but Sir Chris Hoy was on the TV the day before and explained how his prostate cancer was discovered, it all..

I attended for a blood test and was informed of my results via telephone approximately five weeks prior, with everything reported as satisfactory. I collected my medication the following week and am..

I am giving a 1 star as I cannot give zero to the clinician I saw this morning. Suffering from significant lower back discomfort since Friday and this morning was so severe I couldn't get out of..

I will start by saying exceptional praise for one particular clinician who is the kindest, most caring and empathetic health professional I have encountered in a very long time. I am incredibly..