MD

Max D. 2 years ago • From Google

Rating

Bad

Reception gave misleading information about hospital transport

I had a deeply disappointing experience with this GP practice regarding my mother's care. I felt that the initial assessment was inaccurate, and my mother's condition continued to deteriorate without adequate in-person evaluation. When we were informed that transport to hospital would be arranged, this did not materialise as expected. I was also concerned about a subsequent change to my mother's respiratory medication, which I believed was ineffective and inappropriate for her needs. Overall, I found the standard of care to be inadequate and would suggest considering alternative healthcare providers if possible.

Seaside Medical Centre

2 years ago

Thank you for your feedback. Seaside Medical Centre aim to deliver a high standard of Primary Care Services and we always value patient feedback in helping us to achieve that. We are sorry to hear that you are not satisfied with the service and if you would like us to look into this further and provide a full response to the issues you have raised, please follow our complaints process by writing to the practice management. You can find a copy of our complaints procedure and a form on our website www.seasidemedicalcentre.co.uk We look forward to hearing from you. The Seaside Medical Centre Team

Other reviews for Seaside Medical Centre