MC

Michael C. 3 years ago • From Google

Rating

Excellent

Reception got me same-day appointment when I needed it

I heard the recording about treating reception staff respectfully, and I find it difficult to imagine anyone being unkind to them when they're simply trying to assist people. It's unfortunate that such behaviour exists. I spoke with a member of the reception team in the afternoon and they were excellent, managing to arrange an appointment for me the same day when I had anticipated waiting until the following week. I'm very grateful for their help. I'd also like to mention that all the staff at the practice are of a high standard, genuinely welcoming, and clearly skilled at what they do.

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