PM

Paul M. 5 years ago • From Google

Rating

Excellent

Reception helped bridge communication gap effectively

Visited the practice as a final attempt to get help after having recently undergone a procedure and being unable to establish any contact with the surgical team, which left me feeling quite frustrated. I spoke with reception staff, explained my circumstances, and asked whether someone might be available to address some concerns I had regarding my recovery. I received calls from both a clinician and a receptionist who, following several attempts to reach the surgical team, managed to arrange an emergency appointment that proved to be extremely beneficial. I am deeply grateful to both the clinician and receptionist for their patience, understanding, and professional approach. The level of comprehensive support provided exceeded my expectations and was much appreciated.

Other reviews for North Park Health Centre