Wideopen Medical Centre

Attempted to reach the practice by phone but the call was disconnected, which was disappointing. I have experienced several difficulties with the medical staff in the past.

The practice could benefit from some interior improvements.

Once again it seems the administrative staff are making the decisions rather than the clinical team. The receptionist called me an hour after a prescription was submitted to inform me it would take..

I recently observed a phone interaction with the reception team that left me very concerned. During the call, my friend, who is unwell, received information that I felt was inaccurate on multiple..

We have been patients at this practice for many years and have nothing but positive things to say about it. The clinical staff are excellent, demonstrating strong knowledge and a genuine willingness..

I was referred to this practice when my usual surgery couldn't fit me in for an appointment. I felt a bit apprehensive about visiting somewhere unfamiliar, but I was pleasantly surprised by how..

The reception team were extremely helpful and accommodating regarding my hearing difficulties, which was excellent. The clinician I saw during my appointment was outstanding and demonstrated a..

I would strongly advise against using this practice. In my experience, I have found their service to be consistently poor over an extended period. I have concerns about the accuracy of my medical..

The service has been consistently unhelpful in my experience. You need to spell out exactly what you require rather than them understanding your needs. It feels like the practice primarily focuses..

Recently registered with this surgery after relocating from another part of the UK. I work in healthcare and am adjusting to a new area. The practice has made a positive impression. The reception..

Just wanted to share my experience with you all. The staff at the surgery were absolutely amazing when I attended my appointment recently. The clinical team and reception staff went above and beyond..

I attended a face to face appointment and was prescribed medication. The prescription was authorised and sent to the pharmacy several days later. After a week, the item remained unavailable. When I..

Disappointing experience. I would recommend seeking care elsewhere with a practice that demonstrates greater commitment to patient care.

After relocating to a different area three years ago and having to leave my previous practice due to the distance, I have found the standard of care at this medical centre to be disappointing. While..

I cannot believe how much simpler it has become to obtain an appointment, and I cannot believe how pleasant and cheerful the reception staff are. I cannot believe it, particularly given the..

This practice has not met my expectations compared to others I have been registered with. While the reception team are helpful, I have found the clinical staff to be disappointing. There are several..

The reception team displayed poor interpersonal skills and seemed unaware of privacy considerations. I was informed that speaking with an available GP was not possible, as the staff member did not..

Positive experience with the medical team

I have been a patient at this practice for several years and have consistently found the clinical staff to be efficient and effective, which represents a significant improvement from my previous..

I saw Charlotte & this is second time I have saw her. She is absolutely brilliant. Makes you feel totally at ease & so friendly doing her job but chatting away. I hate having bloods taken but..