Bloxwich Medical Practice
Joanne D. 7 years ago • From Google
Poor
Reception made booking an appointment difficult
I'm surprised this practice has such a high rating. The reception staff come across as unwelcoming and detract from the overall experience at the surgery. While the clinical staff are pleasant and approachable, the real challenge lies in navigating the phone system and then securing an actual appointment slot. Managing this alongside full-time work is quite difficult.
I'm unsure why this practice received such a poor rating. I've consistently been able to secure appointments, even during challenging periods when many other local practices were struggling with..
Bloxwich Medical Practice
IAN C.
Would give no stars if possible. How can a healthcare professional diagnose what is wrong with you over a telephone call? I have been experiencing significant pain since mid-October when I attended..
Bloxwich Medical Practice
PAUL N.
This practice did not meet my expectations. The clinical approach felt outdated and I would recommend considering alternative options elsewhere.
Bloxwich Medical Practice
Beverley W.
The receptionist working at the main desk on Saturday was rather unfriendly. When I approached the counter, she seemed disinterested and gave minimal acknowledgement. After I mentioned I had an..
Bloxwich Medical Practice
Darren b.
It is extremely difficult to reach the practice by phone, and when contact is finally made, there are typically no available appointments, with the instruction to try calling again later. This..
Bloxwich Medical Practice
Andrew M.
This practice seems to operate by its own rules regardless of circumstances, and this situation exemplifies that perfectly. My relative appeared to have a urinary tract infection. I collected a..
Bloxwich Medical Practice
Steph 3.
The reception staff can be dismissive when booking appointments, frequently stating that no slots are available. On the rare occasions when I have secured an appointment, I have found myself waiting..
Bloxwich Medical Practice
Helen B.
Attended an appointment today with a clinician who appeared frustrated throughout the consultation. I found their manner to be dismissive and unhelpful. I left feeling upset about the experience. I..
Bloxwich Medical Practice
Joanne D.
I'm surprised this practice has such a high rating. The reception staff come across as unwelcoming and detract from the overall experience at the surgery. While the clinical staff are pleasant and..
Bloxwich Medical Practice
J J.
This practice has been my healthcare provider for many years, but the team has changed considerably. Some members of the nursing staff come across as lacking in empathy and appear unsuited to their..
Bloxwich Medical Practice
Beth L.
I'm not sure how anyone could post a negative review about this practice. Calling at peak times results in same-day availability. The reception team are delightful, and the clinical staff are..
Bloxwich Medical Practice
deborah l.
Excellent practice overall, with no significant issues to report. I consistently find the team members to be friendly and supportive in their approach. It would be beneficial if there were online..
Bloxwich Medical Practice
Rachel W.