Linthorpe Surgery

The telephone system is extremely frustrating and difficult to navigate. Despite several years of using this practice, the situation appears to have deteriorated further. I completed an online..

The experience at this practice has been consistently poor due to frequent appointment cancellations that occur without advance notice.

I waited in the telephone queue for a brief period before being disconnected after an extended attempt to reach the practice. The online booking system was unavailable for my situation as it applies..

I contacted the practice two weeks ago to arrange a blood test, as I am in the early stages of pregnancy and had not yet had the necessary blood and urine screening completed. I was informed that..

I believe a one star rating for this practice is actually too generous. My prescription was marked as undetermined, so I contacted the prescription department to understand the reason. The staff..

An excellent medical practice, with outstanding levels of care provided across both of the affiliated locations.

This practice appears to be among the poorest in the area, with persistent difficulties experienced when attempting to book appointments via telephone.

I had a wonderful experience using the online consultation service this week. I submitted my request in the morning and received a call within an hour from a member of staff who explained that the..

I submitted an online consultation request to arrange a meningitis vaccination ahead of starting university, as recommended. Shortly after I completed the form, my housemate also submitted a request..

Had an extremely disappointing experience following a surgical procedure when I was unable to secure follow-up appointments for wound care, which forced me to seek assistance elsewhere. Despite..

The telephone system is extremely frustrating and it is nearly impossible to reach anyone. The practice appears to have accepted far too many new patients, which has significantly affected those who..

The practice has demonstrated good organisation and promptness in managing my healthcare needs. The team members are approachable and welcoming. The online consultation service is particularly..

I recently contacted the surgery by telephone to request a fit test. The staff member who answered my call was very helpful and arranged everything for me promptly. I was impressed by their caring..

Contacted the practice this morning at 9am and selected the option for a callback. Received the call back at 10.40 and spoke with reception staff who took details of my symptoms. This was followed..

I cannot express enough gratitude for the support received at the practice recently. The team members who assisted me over the past few days were truly valued and their help is much appreciated...

I really enjoy attending this practice, which I find to be a significant improvement compared to my previous surgery. The team here are wonderfully welcoming and approachable xxx

I do appreciate the surgery when it's functioning properly, however the online consultation system and appointment booking process feels inadequate. Frequently it directs you towards hospital..

I would suggest reconsidering a visit, as the experience was quite frustrating. Upon arrival, I was given a number and asked to wait in a crowded reception area. The single staff member at reception..

The telephone system requires attention, as callers who reach the front of the queue experience disconnections.

It feels simpler to endure health concerns rather than navigate the experience at this practice.