MW

Mark W. 7 years ago • From Google

Rating

Bad

Reception made registration unnecessarily difficult

This practice fell short of expectations. I felt judged based on how I looked, and the registration process for new patients was made unnecessarily complicated. The staff member handling my registration and their supervisor did not handle the situation appropriately. When I mentioned my health concerns during the registration process, the experience became more difficult rather than supportive. The interaction left me feeling discriminated against and as though I was being treated unfairly. I intend to escalate my concerns through the formal complaints procedure.

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