HK

Hazel K. 3 years ago • From Google

Rating

Poor

Reception mostly understanding but attitude varies

The reception team are generally understanding, though there is one member of staff whose approach could be improved. I have concerns about my usual clinician, who appears either unhurried or disengaged with my care, and I am contemplating switching to a different practice. However, I should mention that a locum who visited recently was excellent and very supportive when attending to my daughter, who has mobility limitations. Unfortunately, my daughter's regular clinician does not seem to show the same level of interest in her wellbeing, which is disappointing.

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